Concept explainers
The
a. Prepare a
b. What is the flow time in the grinding department for the SPT sequence? What is the total time needed to process the seven jobs in both the grinding and deburring departments?
c. Determine a sequence that will minimize the total time needed to process the jobs in both departments. What flow time will result for the grinding department?
d. Discuss the trade-offs between the two alternative sequencing arrangements. At what point would the production manager be indifferent concerning the choice of sequences?
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Operations Management
- Why does the theory of constraints advocate that a manager’s attention be directed tothe bottleneck of a process?a. It is useful to lower the utilization of the bottleneck.b. The bottleneck has considerable influence on the average flow rate of a process.c. It is important to minimize the buffer inventory in front of the bottleneck.d. First-come-first-served scheduling of jobs at the bottleneck ensures that all jobs havethe same expected waiting time before they are processed at the bottleneck.arrow_forwardAt the campus copy shop, six jobs have arrived in the order shown (A, B, C, D, E, and F) at the beginning of the day 1 (today, which is a work day). All of the jobs are due at various times today. Your job is to evaluate four common sequencing rules. JOB DUE (IN HOURS) DURATION (HOURS REQUIRED) A 8 (this job is due in 8 hours) 1.65 B 5.5 (this job is due in 5.5 hours) 1.20 C 4.5 (this job is due after lunch in 4.5 hours) 0.85 D 6 (this job is due in 6…arrow_forwardRaquel is concerned with effi ciency. She believes it isprobably more effi cient to use SPT (shortest processing time) asher priority rule.(a) Develop a sequence using SPT based on processing timefor preparing the area.(b) Calculate the makespan, the mean job fl ow time, and theaverage number of jobs in the system.arrow_forward
- Currently a company that designs Web sites has six customers in its backlog. The time since the order arrived, processing time, and promised due dates are given in the following table. Job Time Since Order Arrived (days ago) Processing Time (days) Due Date (days from now) A 6 18 48 B 4 22 52 C 1 30 70 D 10 14 28 E 7 12 56 F 5 20 62 Develop a schedule by using the first-come, first-served (FCFS) rule and calculate the average flow time and average days past due for the schedule. Develop a schedule by using the earliest due date (EDD) rule and calculate the average flow time and average days past due for the schedule. Comment on the performance of the FCFS and EDD rules relative to average flow time and average days past due.arrow_forward(Please do not give solution in image format thanku) Develope a 3 level work breakdwon structure (including level 1,2 and 3) the work break down structure is based on the following project. Improving Customer Service Response Time for a clothing company. additional informationa can be added to the work break down struture to create the different levels The motivation behind this project is to improve customer satisfaction by reducing response time for customer service inquiries. Currently, customers are waiting an average of 48 hours to receive a response to their inquiries, resulting in frustration and dissatisfaction. By implementing a new customer service ticketing system and training customer service agents on effective communication and problem-solving techniques, response time can be reduced to 24 hours or less.arrow_forwardPayroll: Risks and Controls Below are some of the processes that are typically executed before, during, and after a payroll cycle: Employees record their hours worked. The supervisor reviews and approves each employee's time records with their signature. An officer from the Human Resources department updates employee files after receiving authorized records of overtime and leaves (vacations, illness, etc.) from the supervisor. Afterward, approved records are sent to the payroll officer in the accounting department. The payroll officer calculates the gross payment, applies deductions, and calculates the net payment. Subsequently, the final payroll is sent for the controller's approval. Payments are issued to employees using their preferred delivery method (check or direct deposit). Entries are generated for the corresponding payroll transactions. Withholdings for payroll taxes, Social Security, and Medicare are respectively remitted to the Department of Treasury and the Internal…arrow_forward
- Given the following information on job times and due dates, determine the optimal processingsequence using (1) FCFS, (2) SPT, (3) EDD, and (4) CR. For each method, find the average jobflow time and the average job tardiness. Jobs are listed in order of arrival.JobJob Time(hours)Due Date(hours)a 3.5 7b 2.0 6c 4.5 18d 5.0 22e 2.5 4f 6.0 20arrow_forwardTotal customer-response time (CRT) can be defined as which of the following? (Hint: Refer to textExhibit 14.14 and the accompanying discussion.)a. The difference between when a customer’s order is set up and when the order is finishedb. The elapsed time between when a customer places an order for a product and when that order isdelivered to the customerc. Manufacturing lead (cycle) time for the orderd. The time between when an order is received by manufacturing and when that order is completedarrow_forwardUsing the information presented in the following table, identify the processing sequence that wouldresult using (1) FCFS, (2) SPT, (3) EDD, and (4) CR. For each method, determine (1) average jobflow time, (2) average job tardiness, and (3) average number of jobs in the system. Jobs are listedin order of arrival. (Hint: First determine the total job time for each job by computing the total processing time for the job and then adding in the setup time. All times and due dates are in hours.)JobProcessingTime per UnitUnitsper JobSetupTimeDueDatea .14 45 0.7 4b .25 14 0.5 10c .10 18 0.2 12d .25 40 1.0 20e .10 75 0.5 15arrow_forward
- Natura has to fill 7 orders for its clients. He requires placing the required product in work boxes and subsequently closing them properly so that the product reaches the customer correctly. The process consists of filling the box and later closing it. As the content of each box and the size of these is different, the filling and closing times of each order is different. These times are shown in the table below. Orders Place in box (minutes) Closing Box (minutes) 1 9 6 2 8 5 3 7 7 4 6 3 5 1 2 6 2 6 7 4 7 a) Find the sequence to complete the orders in the shortest time possible. b) Using a Gantt chart, find the total time in which all orders will be completed using the sequence from part a.arrow_forwardThe constraints governing the jobs are as fo1lows: A and B are start jobs; A controls C, D and E; B controls F and J; G depends upon C; H depends on D; E and F control I and L; K follows J; L is also controlled by K; G, H, I and L are the last jobs. Draw the network,arrow_forwardA supervisor drafts the department's hiring plan for the next six months and decides how many new employees will be needed. According to the time horizon, this is a ------- lan. A Long-term B Intermediate C-Program D-Short-term E Projectarrow_forward
- Practical Management ScienceOperations ManagementISBN:9781337406659Author:WINSTON, Wayne L.Publisher:Cengage,