Brands have become a primary role in modern society, which are included as a main part of a business’s capital (Kapferer, 2004). According to Lin and Hsu (2009) the brand image has been gradually recognized as a major topic for many marketing organizations. An excellent brand image not only helps companies to build market positions, but also makes it stand out from many competitors. Moreover, it is important that a successful brand should establish a good brand’s reputation, thus to win the trust of consumers. The key issues for managing and improving brand image may include following: whether the firms of different type, size or age should concern the same elements of its brand image? What different elements should they pay attention to? …show more content…
It is important that an entrepreneur should design a right brand name which could make customers remember it in a short advertisement and consider its meaning. Apple, a well-known name of a computer company which is a typical example for use name to win in competition. This name is easy for people to activate it in memory, because it makes people think of the nutrient-rich apple and give them a familiar feeling. And then arouse people’s interested to know a lot about its product. Thus, the name gave this firm a warm and comfortable personality. Hence, a right brand name is a critical element to build the brand image.
Although a right name of the brand is the core element of the brand image, a visual element also is the main element of it. Coss (2009) provided four important points to build the visual image including the following: first the company should make sure its logo and symbols of its brand could represent this company. Then, the best of the color program should be combine all of its materials and suitable for its goals. Next, the whole “look” needs to enhance the feeling of the visual that the firm wants through its product and service to express. Finally, the printed materials should reflect the major element of the “look and feel” of its website. The majority of brands could prove a right visual image is the big part of brand image, such as Tiffany & Co that is a well-known luxury and fashion brand in the world.
The brand image is the brand's total personality impression in the consumer’s mind (real and imaginary qualities and shortcomings). It is developed through advertising campaigns over time with a consistent theme. Talbot and his team conducted social media research and there objective was to: -
The image of our company is one of our core values and is present in all the communications we generate. Every company needs an image of powerful new brand that differentiates it from its competitors and to express the values we want to convey.
A brand is a portfolio of qualities associated with a name, which in turn invokes certain images to individuals and hold values beyond the benefits of a product (Iacobucci, 2018). Brand association occurs when customers make a cognitive or emotional association with a particular brand. For instance, when a customer sees a certain color, symbol, logo, or name they automatically can make a connection to a particular brand. Brands start with a name that conveys information, suggest their benefits, or can even be named after their founders (Iacobucci, 2018). In the marketing perspective marketers can control the brand which they are marketing by using catching logos, colors, slogans, or even the products shape and appearance. In marketing a marketer can control the message they are trying to convey but cannot really have control over an individual’s association with that particular brand. Once a customer has an association with a particular brand they may favor the brand based on a past experience or even that individual’s sense of style or they may dislike a brand because of an association they
Finally, Shamma (2011) claims that total brand equity consists of product and corporate brand equity which depends on company’s market, social and financial performance. Furthermore, there is a positive relationship between company’s corporate brand and socially responsible marketing and total brand equity (Shamma, 2011). Similarly, Grace and King (2011) talks about employee brand equity, which is the result of positive and productive employee brand-related behaviour and is strongly linked with brand’s strength (Grace and King, 2011). In contrast, Kay (2004) argues that corporate branding differs from product and service branding as it is aimed at different target audiences. For instance, corporate branding usually targets company’s shareholders and employees whereas product and service branding is focused on consumers who are not really interested in corporate brand identity (Kay, 2004). However, it is also claimed that some companies, especially those that started as niche businesses that appealed to small segments of socially conscious customers succeeded in creating strong and distinctive corporate brands. Referring to CC and Jim Beam corporation consumers are not that concerned about company’s overall image, however introduction of corporate social responsibility and socially
Customer’s perception about the particular product is defined as a brand image. In recent days, building a strong brand has been proved to bring financial rewards to organization and becomes a top priority. It is regarded as hard core of any products and services, from small fruit juice shop to multinational organizations. The food manufacturing companies
“If you choose your name and logo well, they will stay in your customers' minds and remind them of the value your company offers. In fact, a well-chosen name and logo can help you to stand out amount the competition. Your customers will instantly think of your memorable business name and logo whenever they are in the market for your products or services.”
A brand is an organisation, product or service which has created an emotional connection with their consumers in order for them to favour their brand over their competitors. It is incredibly important for brands to keep up their image and one little thing could change the global perception of a business. It takes a lot to maintain a brand image that has been built up over a long period of time and even more to regain it if that reputation is lost. Brands are created through various different aspects such as their visuals, tone of voice, advertising, actions and reputation. The combination of these will leave their consumers with long lasting emotions and perceptions of a particular brand and will effect whether they support a business or not and whether they would favour or avoid it. When a brand looses their image it can cost a lot of money and time to rebrand to prevent complete failure of the product or service.
Since an increasing number of people focus on brand names instead of product, brands become important elements for customers to choose products (Carroll, 2008). When customers trust the brand, the benefits for the manufactures are generated. In the first place, brands can be used by products as the tool to identify and differentiate themselves from various products. Secondly, brands are helpful for companies to build a competitive advantage (Bick, 2009). Therefore, organisations take more attention to branding.
Regarding the issue of consumer behaviour, organisations could improve their perceived quality of their brands (Keller 2001) whilst adjusting their marketing strategies to enhance the brand image (Simmons 2007)
According to Keller (2012) state that brand identity and image as two key vital tools to manage brands effectively, Furthermore, as shown Figure 2, Brand identity at the sender side, to deliver such as brand meaning, aim. Also, it exist the other source: firstly, company might consider the mimicry situation and marketing area; second, Stella create hers company exactly based on hers lifelong vegetarian faith. Message side shows the nature factors of brand, the product Stella mainly provide, target markets, stores located and the communication with customers Like Stella target their customer as 20-50 years old people with higher income; Good fashion awareness; prefer design and high quality clothing; Eco-friendly, conscious women (Drexler, 2014). In this process, it exist competition such as Alexander McQueen, Vivienne Westwood which has similar sustaining operation background (Cronin, 2014). At final stage, brand image as Receiver side, customer receive Stella particular image. For instance, Point-of-Difference (POD’S) attribute stand out Eco-fashion, vegetarian image, environmentally and sustainability conscious (Stella McCartney, 2015).
Brand image is consumers’ perception about a brand which is reflected by the brand association held in customer memory. Brand association contains the meaning of the brand for the consumers. Unique brand image is essential to be a successful brand. Some important brand associations of Apple are user friendly, lifestyle, educational, cool, creative, nice graphics, innovative, emotional benefits, desktop publishing. These brand associations come to mind of consumers when they think of Apple branding. Through breakthrough products as well as skillful marketing, Apple has been able to achieve strong, favorable, and unique brand image. Some commonly mentioned associations for Nokia are look, professionals, Bluetooth, Infra red, PC integration, technology demanding people. The brand associations of Nokia are good but they are not effective enough to create emotion in the mindset of consumers. Consequently, Nokia failed to create rich brand image in comparison to
When people are choosing a product and they have a large range to choose from, often the only way for them to differentiate from one product to another is through a strong brand name. Following are some steps in order to strategize the best way to build a strong brand for companies.
Success of a brand name that is potent enough to convey the quality of the product to the customers is widely depended on the brand positioning strategy. This majorly deals with the appeals the brand name offer to capture equally the mind and heart share of the market in a way that the world may have never seen. The conditions that may prove favorable to successful branding are a brand name should be comprehendible, memorable, easily pronounceable, associations affiliated to a brand, the strength of competitors' brand name, and the legal registration of a brand
Manfred Bruhn Verena Schoenmueller Daniela B. Schäfer, (2012) analyzed that brand equity is now created in the mind of the consumer through Social media. He used SEM for interpretation of 393 data sets from different industries and found that both social and traditional media have significant impact on brand trust and equity. But firm-created social media communication and consumer participation have shown an important impact on Brand Image, Brand Trust and influence on hedonic brand image.