Difference between Efficiency MIS metrics and Effectiveness MIS metrics: Efficiency MIS Metrics Effectiveness MIS Metrics MIS Efficiency metrics measures the performance of MIS like throughput, transaction speed, and system availability. MIS Effectiveness metrics measures the impact that MIS has on business processes and activities which includes customer satisfaction and customer conversion rates. Efficiency is focused on the extent to which a firm uses its resources in an optimal way. Effectiveness is focused on how well a firm achieves its goals and objectives. Efficiency is addressed as doing things right. Effectiveness is addressed as doing the right things. Efficiency MIS metrics focus on the technology itself and they do not always guarantee effectiveness. Effectiveness MIS metrics are determined according to an organization’s goals, strategies, and objectives.

Business Driven Technology

7th Edition

ISBN: 9781259567322

Author: Paige Baltzan Instructor

Publisher: McGraw-Hill Education

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Chapter 4, Problem 1OC

Explanation of Solution

Difference between Efficiency MIS metrics and Effectiveness MIS metrics:

Efficiency MIS Metrics Effectiveness MIS Metrics
MIS Efficiency metrics measures the performance of MIS like throughput, transaction speed, and system availability. MIS Effectiveness metrics measures the impact that MIS has on business processes and activities which includes customer satisfaction and customer conversion rates.
Efficiency is focused on the extent to which a firm uses its resources in an optimal way. Effectiveness is focused on how well a firm achieves its goals and objectives.
Efficiency is addressed as doing things right. Effectiveness is addressed as doing the right things.
Efficiency MIS metrics focus on the technology itself and they do not always guarantee effectiveness. Effectiveness MIS metrics are determined according to an organization’s goals, strategies, and objectives.

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Chapter 3, Problem 2MBD

Chapter 4, Problem 2OC

Students have asked these similar questions

h) Based on the analysis finding, write a short report and recommend the options in terms of achieving higher solvability.

The key performance indicators you will use to measure performance, give a description of each measure, indicate what will be the measurement metric, the frequency of measuring, and the target to be met (You can use a table to depict this).

The performance set may be a single cell or range of cells in some kind of excel analysis A) true. B) False

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Efficiency MIS Metrics	Effectiveness MIS Metrics
MIS Efficiency metrics measures the performance of MIS like throughput, transaction speed, and system availability.	MIS Effectiveness metrics measures the impact that MIS has on business processes and activities which includes customer satisfaction and customer conversion rates.
Efficiency is focused on the extent to which a firm uses its resources in an optimal way.	Effectiveness is focused on how well a firm achieves its goals and objectives.
Efficiency is addressed as doing things right.	Effectiveness is addressed as doing the right things.
Efficiency MIS metrics focus on the technology itself and they do not always guarantee effectiveness.	Effectiveness MIS metrics are determined according to an organization’s goals, strategies, and objectives.

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Chapter 4 Solutions