Operations Management
Operations Management
13th Edition
ISBN: 9781259667473
Author: William J Stevenson
Publisher: McGraw-Hill Education
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Chapter 10, Problem 8P
Summary Introduction

To determine:

The upper and lower control limits for the fraction and decide if the process is in control.

Introduction: Quality is a measure of excellence or a state of being free from deficiencies, defects and important variations. It is obtained by consistent and strict commitment to certain standards to attain uniformity of a product to satisfy consumers’ requirement.

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In process industry during a daily production run, a total of five (05) samples are collected with four (04) observations within each sample. The sample means (X-bar) are; 14.09, 13.94,16.86, 20.00, and 16.64 respectively. The corresponding ranges are; 9.90, 7.73, 4.41, 7.56, and 3.49 respectively. The lower and upper control limits of the x-bar chart are respectively O a. 11.44, 20.66 O b. 11.29, 20.65 C. None is correct Od. 11.47, 21.14 e. 11.47, 16.55
5. The upper and lower specification limits for a component are 3.98 and 4.02 inches, respectively. The process standard deviation is .004, and the process average is 4.005 inches. Is this process capable of achieving four-sigma performance (the four-sigma performance target value is 1.33)?
Why is it important to prove that a process is proven capable before developing statistical control limits (i.e., SPC charts)?
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