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What are the advantages of providing better customer service?
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Solved in 2 steps
- What are the benefits of Great Customer Service?What are the benefits of integrating Customer Relationship Management with other business systems, such as sales, marketing, and customer support?Do you think customer-centric businesses are more profitable? Give at least three reasons for your answer.
- How can customer service act as a competitive weapon?What is business problem that has the potential to be resolved using IS-based solutions?What strategies should we implement to enhance customer retention and loyalty, particularly in an era where customer expectations are constantly evolving, and competition is fierce?
- Why should business professionals consider future business scenarios? Will you make use of this as a business professional in the future? Explain your answer.How do customer relationship management systems help firms achieve customer intimacy?What are three specific actions that a business might take to overcome customer distrust?