As a boss you are required to make a presentation in front of your team and share with them the sales forecast for product A for the year 2019-20. For the past one year, the company has been facing employee turnover in the sales team. The new software purchased for data analytics is also not working properly and the team struggles when they have to make a report. Apart from these issues, your team might be required, in the coming six months, to start working on a new product development. Finally, the day comes when you make the presentation but just as you complete and about to say: `Any questions?’ one of the team leads raises his voice and says:` How can you expect us to double the sales next year when we have been struggling so hard?’ He then elaborates in agitated tone all the problems the team has been facing (as stated above). As a good listener, mention the effective listening strategies that you are required to follow in order to convert hostile audience to at least a neutral audience. You are aware that they have been working hard and with utmost dedication in your team for the past three years.
As a boss you are required to make a presentation in front of your team and share with them the sales forecast for product A for the year 2019-20. For the past one year, the company has been facing employee turnover in the sales team. The new software purchased for data analytics is also not working properly and the team struggles when they have to make a report. Apart from these issues, your team might be required, in the coming six months, to start working on a new product development.
Finally, the day comes when you make the presentation but just as you complete and about to say: `Any questions?’ one of the team leads raises his voice and says:` How can you expect us to double the sales next year when we have been struggling so hard?’
He then elaborates in agitated tone all the problems the team has been facing (as stated above).
As a good listener, mention the effective listening strategies that you are required to follow in order to convert hostile audience to at least a neutral audience. You are aware that they have been working hard and with utmost dedication in your team for the past three years.
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