Essentials of MIS (13th Edition)
Essentials of MIS (13th Edition)
13th Edition
ISBN: 9780134802756
Author: Kenneth C. Laudon, Jane Laudon
Publisher: PEARSON
Question
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Chapter 2, Problem 2IQ
Program Plan Intro

Information Systems:

  • An information system denotes a system that offers the necessary material to an organization for achieving the goals.
  • It monitors details of transactions, provides mandatory information to decision makers, and offers required documents to customers.
  • The main components in the information system are people, data, procedures, hardware, and software.
  • The main function is to accept as well as process input data, storing the retrieved information and distributing it across firm.

Explanation of Solution

Working with Salesforce.com:

  • Yes, the experience of working with “Salesforce.com” is present.
  • It offers primary enterprise within sales force platform...

Explanation of Solution

Usage of system:

  • The system was used to buy commercial applications of social networking.
  • The analytic tool for marketing was ben purchased by the system for business...

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What are the system ramifications of customer relationship management?
What do you think are the sources of the information Jim and his team collected? How do you think they collected all of that information? Examine list of alternatives above. Are there any requirements or constraints that you can think of that were overlooked? List them. If you were looking for alternative approaches for Petrie’s customer loyalty program, where would you look for information? Where would you start? How would you know when you were done? Using the web, find three customizable customer loyalty program systems being sold by vendors. Create a table that compares them. Why shouldn’t Petrie’s staff build their own unique system in-house?
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