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You have been called to troubleshoot a problem, and you have successfully managed to establish a theory of probable cause. You have managed to reach this layer after considering multiple approaches through the OSI model. Which recommended step should you perform next if you follow the OSI model of troubleshooting? Establish a plan for resolving the problem. Test your theory to determine the cause. Document findings, actions, and outcomes. Implement the solution or escalate the problem.

You have been called to troubleshoot a problem, and you have successfully managed to establish a theory of probable cause. You have managed to reach this layer after considering multiple approaches through the OSI model. Which recommended step should you perform next if you follow the OSI model of troubleshooting? Establish a plan for resolving the problem. Test your theory to determine the cause. Document findings, actions, and outcomes. Implement the solution or escalate the problem.

Computer Networking: A Top-Down Approach (7th Edition)
Computer Networking: A Top-Down Approach (7th Edition)
7th Edition
ISBN:9780133594140
Author:James Kurose, Keith Ross
Publisher:James Kurose, Keith Ross
Chapter1: Computer Networks And The Internet
Section: Chapter Questions
Problem R1RQ: What is the difference between a host and an end system? List several different types of end...
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A.You have been called to troubleshoot a problem, and you have successfully managed to establish a theory of probable cause. You have managed to reach this layer after considering multiple approaches through the OSI model. Which recommended step should you perform next if you follow the OSI model of troubleshooting?
Establish a plan for resolving the problem.
Test your theory to determine the cause.
Document findings, actions, and outcomes.
Implement the solution or escalate the problem.
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