Uberya Towing Services repair vehicles that break down at an average 7.5 vehicles per day. The mechanic crew can service an average of 10 vehicles per day. The crew cost is approximately Php1500 per day. The cost associated with lost productivity from the breakdown is estimated at Php406 per vehicle per day. What is the Expected or Total Cost (Waiting +Service Cost)? If an additional Service crew is added, which is cheaper, the existing system with one service crew, or a revised system with two service crews?

Practical Management Science
6th Edition
ISBN:9781337406659
Author:WINSTON, Wayne L.
Publisher:WINSTON, Wayne L.
Chapter12: Queueing Models
Section12.5: Analytic Steady-state Queueing Models
Problem 30P
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Uberya Towing Services repair vehicles that break down at an average 7.5 vehicles per day. The mechanic crew can service an average of 10 vehicles per day. The crew cost is approximately Php1500 per day. The cost associated with lost productivity from the breakdown is estimated at Php406 per vehicle per day.

What is the Expected or Total Cost (Waiting +Service Cost)?

If an additional Service crew is added, which is cheaper, the existing system with one service crew, or a revised system with two service crews? 

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