Think about the different experiences you have online using different types of systems—for example, the systems you use to access your courses, to see your student information, to make purchases, to manage your music, and so on. Have you ever encountered an issue that required maintenance (for example, broken links, sign-in errors)? How did you report that issue? How was it resolved? What about that process worked well? What could have been improved?

I was once shopping on an international shopping website. I created my account and saw that they…

Answered: Think about the different experiences…

Enhanced Discovering Computers 2017 (Shelly Cashman Series) (MindTap Course List)

1st Edition

ISBN:9781305657458

Author:Misty E. Vermaat, Susan L. Sebok, Steven M. Freund, Mark Frydenberg, Jennifer T. Campbell

Publisher:Misty E. Vermaat, Susan L. Sebok, Steven M. Freund, Mark Frydenberg, Jennifer T. Campbell

Chapter12: Working In The Enterprise: Systems, Certifications, And Careers

Section: Chapter Questions

Problem 1.1E

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Think about the different experiences you have online using different types of systems—for example, the systems you use to access your courses, to see your student information, to make purchases, to manage your music, and so on. Have you ever encountered an issue that required maintenance (for example, broken links, sign-in errors)? How did you report that issue? How was it resolved? What about that process worked well? What could have been improved?

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