Suppose you work in the IT department of Global Hotels, a multinational hotel chain. Global Hotels runs several specialized business support systems, including a guest reservations system that was developed in-house to meet the requirements of a large company with worldwide operations. Guests can make one-stop online reservations by visiting Global’s website, which has links to all major travel industry sites. Global Hotels just acquired Momma’s, a regional chain of 20 motels. Momma’s uses a vertical reservations package suitable for small- to medium-sized businesses and a generic accounting and finance package. Should Momma’s use Global Hotels’ information systems or continue with its own? Consider issues such as business profiles, business processes, system interactivity, and e-commerce.
Suppose you work in the IT department of Global Hotels, a multinational hotel chain. Global Hotels runs several specialized business support systems, including a guest reservations system that was developed in-house to meet the requirements of a large company with worldwide operations. Guests can make one-stop online reservations by visiting Global’s website, which has links to all major travel industry sites. Global Hotels just acquired Momma’s, a regional chain of 20 motels. Momma’s uses a vertical reservations package suitable for small- to medium-sized businesses and a generic accounting and finance package. Should Momma’s use Global Hotels’
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