After graduating from University, Jerry and Samantha decide to go into business for themselves. They both love cooking, so they opened a mobile food truck. The new business is called SweetHand™ Almost immediately, their business takes off and there are long lines throughout the day and into the night. Five years have passed, and SweetHand™ has grown to over 100 locations spread across the Caribbean. For the most part, these locations operate independently. This results in coordination problems and inefficient supplies procurement. As a remedy, the IT manager has proposed linking all locations in telecommunications network. As SweetHand has grown, it has decided to rely heavily on social media to market to its customers. Question : What ethical risks are posed by this project and how do you think the company can manage these risks so that they do not harm customers?
After graduating from University, Jerry and Samantha decide to go into business for themselves. They both love cooking, so they opened a mobile food truck. The new business is called SweetHand™ Almost immediately, their business takes off and there are long lines throughout the day and into the night.
Five years have passed, and SweetHand™ has grown to over 100 locations spread across the Caribbean. For the most part, these locations operate independently. This results in coordination problems and inefficient supplies procurement. As a remedy, the IT manager has proposed linking all locations in telecommunications network.
As SweetHand has grown, it has decided to rely heavily on social media to market to its customers.
Question : What ethical risks are posed by this project and how do you think the company can manage these risks so that they do not harm customers?
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