ou are speaking with a patient on the phone, you have another patient on hold, and a new patient walks in, what do you do? 2. Patient calls and is very rude and upset; you have tried to calm them down without any success. How would you handle the situation?
ou are speaking with a patient on the phone, you have another patient on hold, and a new patient walks in, what do you do? 2. Patient calls and is very rude and upset; you have tried to calm them down without any success. How would you handle the situation?
Essentials of Pharmacology for Health Professions
7th Edition
ISBN:9781305441620
Author:WOODROW
Publisher:WOODROW
ChapterCRE1: Comprehensive Review Exam For Part 1
Section: Chapter Questions
Problem 29CEP1
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- You are speaking with a patient on the phone, you have another patient on hold, and a new patient walks in, what do you do?
2. Patient calls and is very rude and upset; you have tried to calm them down without any success. How would you handle the situation?
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