nsuring that quality products are produced or quality services are provided. Support your answers with examples. Pl
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- Do you believe that CEOs and business managers should be skeptical about the quality movement, or should they embrace the quality movement and try to involve their firms in as many quality initiatives as possible? Explain your answer.Total Quality Management (TQM) is now practiced in business as well as in government, education, and non-profit organisations. TQM is therefore applied to any type of organisation making it a widely used philosophy and a management tool applicable to all sectors. Discuss FOUR main barriers to TQM implementation and explain how they can be eliminated.Quality management is all about delivering a product or service that meets a quality standard set by customer needs. What industry do you mostly see this in? Would you use it in your industry?
- You are employed as a quality manager at Mr Price in Durban. Critically analyse how you would convince your team members about implementing the principles of TQM to ensure quality throughout Mr Price’s operations.Describe how you will implement a quality management system (QMS) based on the standard of ISO 9001:2015 in the marketing/sales department where you are working or in a named company.Discuss the different characteristics and measurement of the “quality” of a budget fast food product and associated services. Use examples in your answer where relevant.
- Discuss the challenges faced in defining quality control measures for products vs. services and explain how organizations can implement strategies for each.What is the necessity for quality assurance?Describe the basics of a quality information system, document control, and information flows. If you were a Quality Manager, how would you manage this type of system to help the organization make good decisions?
- Compare and contrast quality programs in manufacturing - TQM, Six Sigma, and ISO 9000. Describe how your company uses one of these quality control methods in manufacturing if any, and any advantages or disadvantages you've seen in the method.what is ISO 18000?What is the difference between quality management (+ specifically TQM), quality assurance, and quality control? Why there is a need for quality control in supply chain management and at all the stages before product reached the customer?