Jse the matrixX below to analyze your role as an operations manager. In as many of the cells in the matrix as you can, jot down an example of a decision you have made last m Designing the Operations System Managing the Operations System Improving the Operations System 1. Process 2. Quality 3. Capacity 4. Inventory 5. Human Resources
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- It is your first six months at your new job as an HR assistant at Groceries for You, a home delivery grocery service. When you ask the HR director, Chang, about performance evaluations, he just rolls his eyes and tells you to schedule a meeting in his Outlook calendar to discuss them. In the meantime, you gather some data that might be helpful in your discussion with Chang. Number of managers 4 Number of employees 82 The average span of control Delivery—38 Warehouse—24 Marketing/technology—16 Job types11—customer service1—delivery manager1—warehouse manager1—marketing and technology manager38—delivery drivers24—warehouse workers1—tech support5—marketing and website design When you meet, Chang is very forward with you about the current process. “Right now, managers groan when they are told they need to complete evaluations. The evaluations are general—we use the same form for all jobs in the organization. It appears that promotion decisions are not based on the…3. What types of models are most useful for operations management decision-making?Managing the Information Technology Resource Multiple choices Q : Which of the following is considered a primary activity in Porter's Value Chain model?: A) Firm infrastructure B) Operations C) Human resource management D) Technology management
- 7) In Operations Management, business function responsible means Planning only Coordinating only All the above Controlling Resources only 8) Operations Management is nothing but planning, organizing, staffing, and controlling, and directing and improving the production system planning, organizing, staffing, and controlling planning, organizing, staffing, and controlling and directing the production system 9) Operations Manager Responsibility is Control All the above To make sure Productivity PlanIt is useful to think of the internal business process perspective of the Balanced Scorecard withinthe four grouping that include all of the following except:a. Operating processesb. Customer satisfaction processesc. Innovation processesd. Regulatory and social processesDetermine whether the following items are objectives in the following areas: Financial, Internal Process, Customer, or Learning and Growth Number of tax associates who undertook the webinar on the TRAIN Law Updates organized by the employer *a. Financialb. Internal Processc. Customerd. Learning and Growth
- What are the differences between effective and efficient? Why effectiveness and efficiency are important? wordss:400-50011. How would the cook's job change if there was an ingredient room in the foodservice operation?You are the newly appointed operations manager for a local manufacturer of jeans for men and women. Previously, there was no proper management of the department and you intend to correct this by revamping the layout and flow of manufacturing. You also intend on improving the reliability of the operations processes. You need to explain to your new operations team several important concepts related to operations management. 1.1.Describe the operations transformation model to your team. 1.2.Explain the components of the model and apply each to the jeans manufacturing process.
- Engineer-to-order declares the highest degree of: Select one: a. Market Individualization b. Customer individualization c. Customer demand in bulk d. Product IndividualizationIt is your first six months at your new job as an HR assistant at Groceries for You, a home delivery grocery service. When you ask the HR director, Chang, about performance evaluations, he just rolls his eyes and tells you to schedule a meeting in his Outlook calendar to discuss them. In the meantime, you gather some data that might be helpful in your discussion with Chang. Number of managers 4 Number of employees 82 Average span of control Delivery—38 Warehouse—24 Marketing/technology—16 Job types 11—customer service 1—delivery manager 1—warehouse manager 1—marketing and technology manager 38—delivery drivers 24—warehouse workers 1—tech support 5—marketing and website design When you meet, Chang is very forward with you about the current process. “Right now, managers groan when they are told they need to complete evaluations. The evaluations are general—we use the same form for all jobs in the organization. It appears that promotion decisions are…What is the knowledge / information the Management can get from Dashboard to do unstructured decision making?