How you would be able to contribute to the development of a service orientation by being equipped with soft skills like self-awareness, self-regulation, empathy and critical thinking?
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How you would be able to contribute to the development of a service orientation by being equipped with soft skills like self-awareness, self-regulation, empathy and critical thinking?
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- Do you think customer-centric businesses are more profitable? Give at least three reasons for your answer.To be more viable, your health care practice must have an entrepreneurial focus and be innovative. Starting a "me to" type of practice makes little sense in highly competitive and saturated markets. How will the service you provide have a "relative" advantage over what is currently available?Practical Questions. Simply answer YES or No and defend your answer by providing your basis. 1. Can you still use your broken money in a buying goods or availing service?
- What are the advantages of providing better customer service?How have some businesses used the internet to compete based on low cost, product/service differentiation, or both?What segments provide the most value potential for your company? This plays into today's data-rich marketplace. Analyze the options and look for the one that has the most value to you, meaning it's large and profitable enough for you to realize your financial goals, it's reasonable from a competitive intensity standpoint and has a bright future.
- How do you think service marketing practitioners can recognize and closing gaps to offer high-quality customer service to the customers? How do you think about using "the value curve" to develop compelling offerings to customers as a way to take information gleaned from gap analysis?Type of Company: Canvas or Blackboard Learning In 200 words, Answer the following questions What type of relationship does the company have with its customers? For example, do they provide dedicated assistance or are they expected to self-serve their needs through provided support channels? Does the company frequently communicate with customers?To put it another way, let's pretend you're an independent brick-and-mortar retailer with a POS system, and your job is to analyze the needs of customers. Discover typical internal and external customers.
- Provide a critical analysis using Porter's Five Forces Model by taking a company of your choice.Do you believe that customer-centric businesses are more profitable due to the impact of service on customer retention? Please include at least three reasons for your answer.Choose three companies. You believe the first builds customer valuethrough product excellence, the second through operational excellence,and the third through customer excellence. Justify your answer.