Having a group of 8-10 people whose full time job is to manage change is an example of results driven change? Question 45 options: True False
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| True | |
| False |
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- The most important success factor in change management is getting people to do which of the following? Question 43 options: unfreeze their resistance to change in general understand the business case for the change looking past self interests working through distrust13 ---------------is the Father of " The Scientific Management Theory" Question 13 options: Mintzberg Fredrick W.Taylor Fred Luthans Henry FayolAn Integrated Version of The McKinsey 7s Change Model What Issue? Suspected issue: Difficulty adapting to new technologies How I intend to use it Gather information about the organization Analyze the information Identify areas for improvement Develop a plan of action Implement the plan Evaluate the results
- Read the short scenario below and then name and explain which type of validity each doctors is addressing in their questions (Hint: each doctor is addressing a different type of validity). Dr. Lopez and his colleagues (Dr. Jefferson and Dr. Shaw) are discussing the following headline “Playing Video Games Leads to an Increase in a Growth-Mind Set in College Students”. Dr. Lopez, Dr. Jefferson, and Dr. Shaw have many concerns. Dr. Lopez utters, “Did the researcher randomly sample from all college students or did he just study his own college students in his classes? Maybe this finding just holds true for his students for some reason.” Dr. Shaw added to the discussing by asking, “It so strange that playing video games would cause an increase in growth-mind set.” “Did the researchers conduct an experiment or just a correlational study?”” If it is a correlational study, a third variable could be increasing video game playing as well as a growth mind-set.” Dr. Jefferson asks, “An…Which step in the Critical Thinking model involves reflecting on arguments against the decision you recommend and how you would evaluate and answer these objections? Question 2 options: 1) Identification 2) Research 3) Analysis 4) Application 5) Decision making 6) Evaluation 7) ReflectionYou’re a manager who employs a participative control approach. You’ve concluded that corrective action is necessary to improve customer satisfaction, but first you need to convince your employees that the problem exists. What kind of evidence do you think employees will find more compelling: quantitative measurements or anecdotes from your interactions with customers? Explain your answer. Question 1 options:
- Evaluate the threats to internal validity in the following scenario. Researchers studied the relationship of counsellors' moral reasoning to their level of empathy. Twenty- two counsellors agreed to participate in the study. Each was administered Kohlberg's test for moral reasoning. Permission was obtained from some of the counsellors' clients to have videotapes made of their counselling sessions. After watching the videotapes, experts gave each counsellor an empathy rating. The correlation was then calculated between the score on the test of moral reasoning and the empathy rating.1. Are there ethical issues associated with self-driving cars? 2. 3. How would you program your car to respond in the case of crashes? Why? 4. 3. How would you want others to program their car in the case of crashes? Why? 4. Are there any differences between your answers for question 2 & 3? If there are, what does this mean?A major function of top leaders is coordinating and linking groups, departments, and divisions within a company Question 5 options: True False
- Q1. What is feedback? How can verbal feedback affect customer encounters? Answer: Q2. Give some examples of nonverbal feedback and explain how they complement the verbal message and how they can affect customer interactions. Answer: Q3. What are the four spatial distances observed in Western cultures, and for which people or situations is each typically reserved? Answer:one of the realities of ethical decision making is that no matter what you decide, someone or some group will be unhappy Question 23 options: True FalseYou are running a research project into sleep-deprivation. After one night of sleep deprivation, one research participant tells you they do not want to continue. How should you respond? Question 24 options: allow them to leave. You are aware a research participant can withdraw from a trial at any time. offer them more money to stay and hope the other participants don't find out. pressure them to stay. It is a small project and if one person leaves it will affect the quality of your results. convince them to stay on trial as you have paid them 500 QR to participate. If they leave, it is a waste of research funds.