Guidelines: -Write it on your own words; 0% plagiarism. -600 words minimum. -the question is from service management course so please try as much as possible to relate to the course please. -it’s not an assignment so please don’t reject it if you can’t solve it’s fine just let other a chance and huge thanks. -I have posted 15 exact question I have this will be the last time so please your are my last hope and thanks.

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