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Emotional intelligence is the ability to access,manage,and make use of one's feelings in the workplace.As a business manager it is important that you handle the feelings and emotions of your workforce with the utmost care and respect.Employees that show high levels of emotional intelligence.With the use of examples, discuss four emotional competencies that differentiate superior performers from average performers within an organisation
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- How can you develop better emotional intelligence? Give an example of an employee in your industry exercising emotional intelligence within an organization.Please explain the four levels of emotional intelligence that you believe are most essential in the workplace. 1. Perceiving emotions 2. Reasoning with emotions 3. Understanding emotions 4. Managing emotionsExplain the four levels of emotional intelligence that you believe are most essential in the workplace. With examples 1. Perceiving emotions 2. Reasoning with emotions 3. Understanding emotions 4. Managing emotions
- What are the unique challenges of managing employees who have low self-efficacy and self- esteem? How would you deal with this situation?What role does emotional intelligence play in effective management, and how can managers develop and apply emotional intelligence skills?Protect your life with positivity NIH-funded scientists are working to better understand the links between your attitude and your body. They’re finding some evidence that emotional wellness can be improved by developing certain skills. Having a positive outlook doesn’t mean you never feel negative emotions, such as sadness or anger, says Dr. Barbara L. Fredrickson, a psychologist and expert on emotional wellness at the University of North Carolina, Chapel Hill. “All emotions—whether positive or negative—are adaptive in the right circumstances. The key seems to be finding a balance between the two,” she says. “While earlier research suggests an association between positive emotions and health, it doesn’t reveal the underlying mechanisms,” says Dr. Richard J. Davidson, a neuroscientist at the University of Wisconsin-Madison. “To understand the mechanisms, I think it will be crucial to understand the underlying brain circuits.” “Individuals who are able to savor positive emotions have…
- If managers are unable to maintain employee loyalty, it makes it difficult to deliver efficient and effective care to our patients. What makes someone loyal to their current organization or job? Are there specific factors that you look for and desire to stay loyal to your current position and avoid burnout? How will you identify the factors needed to keep your employees loyal to you and your future organization while preventing them from burning out in their positions? Avoiding employee turnover is key to minimizing patient care errors, establishing more effective teamwork, and reducing overall costs.2. Why is self esteem important for a person's overall self acceptance? 3. The big five model highlights the domains to describe the human personality. Explain how this model can assist managers in selecting and placing the best employees in an organization.Employee behavior plays a pivotal role in shaping the culture, productivity, and overall success of any organization. It encompasses a wide range of actions, attitudes, and interactions displayed by individuals within the workplace. From punctuality and professionalism to collaboration and communication skills, employee behavior can significantly impact the dynamics of a team and the achievement of organizational goals. One aspect of employee behavior that deserves attention is attitude towards work. Employees who exhibit enthusiasm, motivation, and a strong work ethic tend to be more productive and contribute positively to the work environment. Conversely, those with a negative attitude may drag down morale and hinder team performance. Therefore, fostering a culture that promotes positivity and a sense of purpose can help cultivate desirable employee behavior. Communication is another critical element of employee behavior. Effective communication not only facilitates the exchange…
- 1. Do you think the strategic use and display of emotions serve to protect employees, or does covering your true emotions at work lead to more problems than it solves? 2. Have you ever worked where the free expression of emotion was part of the management style? Describe the advantages and disadvantages of this approach from your experience. 3. Research shows that the acts of coworkers (37 percent) and management (22 percent) cause more negative emotions for employees than do acts of customers (7 percent). What can Laura’s company do to change its emotional climate?What is the role of emotional intelligence in management practices, and how can managers utilize emotional intelligence to improve leadership and decision-making skills?How will Emotional Intelligence help you be a better employee in the future? What emotions do you need to develop for the future world of work and why?