Decide what is the most ethical way for the company to proceed: Here are some questions to get you thinking about it: Why is your decision the most ethical way for the company?  For whom in the company is it most ethical?  How do you know it is the most ethical? Discuss your answer in your best writing, within 150-250 words. A company runs a large technical support office. At any time, about 50 technical support specialists are on duty, answering phone calls from customers. The company is considering paying the technical support specialists based on two criteria: the average number of phone calls they answer per hour and the results of occasional customer satisfaction surveys.

Understanding Business
12th Edition
ISBN:9781259929434
Author:William Nickels
Publisher:William Nickels
Chapter1: Taking Risks And Making Profits Within The Dynamic Business Environment
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Decide what is the most ethical way for the company to proceed:

Here are some questions to get you thinking about it: Why is your decision the most ethical way for the company?  For whom in the company is it most ethical?  How do you know it is the most ethical?

Discuss your answer in your best writing, within 150-250 words.

A company runs a large technical support office. At any time, about 50 technical

support specialists are on duty, answering phone calls from customers. The

company is considering paying the technical support specialists based on two

criteria: the average number of phone calls they answer per hour and the results of

occasional customer satisfaction surveys.

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