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an ongoing problem in managing service operations is that the selection of order qualifiers and order winners by customers often change over time. True or false
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- Nelson Ads is a London based advertising firm having many branches across UK. It provides digital marketing services to small vendors & enterprises. Every day, the clerical staff at Nelson performs many essential tasks like maintaining customer details, processing advertising requests, estimating ads budget, sending reminder notice to customers with outstanding payments, entering the payments received against the work, and preparing list of payment defaulters. While the management team mostly monitors important business activities through various reports like monthly requests received, monthly outstanding payments, quarterly defaulters list, weekly customer follow-ups, weekly payments received etc. Martha has recently joined this firm as data analyst and she needs to classify the activities into two groups - OLTP vs OLAP. As an IT professional, you need to help her to identify OLTP & OLAP operations from above case.Optimal solution value Z = enter your response here (round your response to two decimal places).In order to produce 1000 units of X in a week units X is scheduled weekly for Operation B (due to 5% scrap ratio) units X is scheduled weekly for Operation A (due to 2% scrap ratio) Based on your answer in part a, find the number of machines required to produce 1000 units of X per week. The total time required to perform Operation B = minutes per week The total time required to perform Operation A = minutes per week H= Available Time in a week = minutes /week Thus FA = . FB = . Since both of the operations A and B are performed on the same machine machines are required
- Casting molds are produced by MYMOLD company. Each order has unique specifications, depending on customer needs. MYMOLD has received an order of two molds from a customer. The agreed selling price of the molds is 5000TL per mold. According to the agreement, for a defective mold the customer will pay 1000TL instead of the standard price. The customer will not buy any more than two molds and there is a 2000 TL fine for not meeting the demand with two non-defective molds. The excess molds can be salvaged for 500 TL per piece. The cost of production per mold is 2000TL and the probability of producing a non-defective mold is 0.8. Assume that MYMOLD decided to produce two molds, and the first production has been succesfull (a non-defective mold is produced). What is the expected profit given the result of the first production?A suburb of Dayton, Ohio, has four local dry cleaners that compete with each other on the basis of price and service speed. Each of them can perform the same basic services at the same level of quality. The following table provides the price that each dry cleaner charges to clean a two-piece suit, as well as the quoted number of days that the service will take. Dry Cleaner Price Number of Days A $ 8.00 3 B $ 9.50 3 C $ 9.00 2 D $ 7.50 4 Which of these dry cleaners are NOT on the efficient frontier?You are in the competitive field of selling high-capacity photocopiers. One of your prospects is looking for copiers that will reliably run up to 5000 copies per day without being overloaded. After doing an analysis of the prospect's paper purchases over the last year, you extrapolate that 90 percent of her copiers ran at only 60 percent (3000 copies per day) capacity over the last year. Your dilemma is this: Should you propose your medium-duty copier, which was designed for 3500 copies per day, knowing that this will handle her needs most of the time based on the usage history? This will allow you-to come in with a price about 15 percent below your competitors and will allow you to get this lucrative deal. After all, it is highly unlikely that a problem will ever arise. Explain what do you do?
- Suppose we have a business of supplying fruits and vegetables to customers. So How to manage a order when there is lack of team members(more then 3-5 employes on leave on same time ) in the order management and order need to be fulfilled in short span of time in the following situations :-I) When Delivery team missing II) When Packaging Team missingIII) When Billing Team missing (Answer in points only ) upvote for quality answerThe mailroom receives checks and remittanceadvices from customers in payment of their accountsreceivable. The clerk reviews the documents for completenessand correctness, sends the checks to thecash receipts department, and sends the remittanceadvices to the AR department. The AR clerkreceives the remittance advices and updates the customers’AR records from the PC in the AR department.The cash receipts clerk receives the checks andposts them to the cash receipts journal from the PCin the department. The clerk then sends the checks tothe bank for deposit.RequiredPrepare a system flowchart of the proceduresdescribed previously.for managing its data processing operation: continuing with its own staff, hiring an outside vendor to do the managing (referred to as outsourcing), or using a combination of its own staff and an outside vendor. The cost of the operation depends on future demand. The annual cost of each option (in thousands) depends on demand as follows. DEMAND STAFFING OPTIONS HIGH MEDIUM LOW Own Staff 650 650 600 Outside Vendor 900 600 300 Combination 800 650 500 Based on decision analysis under uncertainty, determine the best decision each of the model. Then compare all the model decision to make it overall conclusion.
- The customer are complaining to the hotel general manager about the service provided from front desk and restaurant how can the general manager reduce variability and increase consistencyPlease help me understand the problem Problem Intro: Cold-Chain in health care is defined as a temperature control supply chain involving a system of transporting and storing vaccines and drugs. It consists of three major components: transport and storage equipment, training personnel, and efficient management procedures. The majority of the vaccine in the cold chain is typically maintained at a temperature of 2-8°C. Maintaining cold chain integrity is extremely important for healthcare product manufacturers. Especially for the vaccines, improper storage, and handling practices that compromise vaccine viability prove a costly, time-consuming affair. Vaccines must be stored properly from manufacture until they are available for use. Any extreme temperatures of heat or cold will reduce vaccines potency; such vaccines, if administered, might not yield effective results or could cause adverse effects. Case Description link : http://bit.ly/2hRAgYE answer the following questions based on…Design capacity is the ability of the company to produce the quantity of goods and services within a particular period of time when the company have best condition to produce and when the company have unlimited resources. These resource's includes- Men, Machinery, Material etc. It shows the maximum capacity of the company to produce. Effective capacity refers to the ability of the company to produce maximum quantity within a particular period of time to achieve in current production condition and current resources. It shows the real outcome capacity of the firm when the company produce within their own current condition of their production. Question Why is the capacity design important?