An international consulting firm based in the U.S. is analyzing the high numbers of employees who have returned early from international posts, mostly due to expatriate assignment failure. Information gathered from surveys and interviews indicates that though some employees did speak the host language, they mostly only needed to communicate in English to conduct business and daily transactions. A large number of employees, regardless of their language abilities, reported feeling a high level of anxiety and confusion about living in a new culture, which did not taper off after having been there for a few months or more.Question: Looking at all of the data, the head of HR strongly recommends increased intensive language training for employees going abroad. She feels that problems related to anxiety and confusion will be solved once the employees can fully integrate themselves with their new language skills. Her argument is flawed primarily because it ________. A) is not based on specific employee experiences and opinions.   B) it assumes that cross-cultural skills training is adequate as is.   C) assumes that a lack of language skills is the only issue causing culture shock.   D) does not take into account how competitor companies train their employees.   E) ignores the fact that language training is not as effective as immersion

Understanding Business
12th Edition
ISBN:9781259929434
Author:William Nickels
Publisher:William Nickels
Chapter1: Taking Risks And Making Profits Within The Dynamic Business Environment
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An international consulting firm based in the U.S. is analyzing the high numbers of employees who have returned early from international posts, mostly due to expatriate assignment failure. Information gathered from surveys and interviews indicates that though some employees did speak the host language, they mostly only needed to communicate in English to conduct business and daily transactions.

A large number of employees, regardless of their language abilities, reported feeling a high level of anxiety and confusion about living in a new culture, which did not taper off after having been there for a few months or more.Question: Looking at all of the data, the head of HR strongly recommends increased intensive language training for employees going abroad. She feels that problems related to anxiety and confusion will be solved once the employees can fully integrate themselves with their new language skills. Her argument is flawed primarily because it ________.

A) is not based on specific employee experiences and opinions.
 
B) it assumes that cross-cultural skills training is adequate as is.
 
C) assumes that a lack of language skills is the only issue causing culture shock.
 
D) does not take into account how competitor companies train their employees.
 
E) ignores the fact that language training is not as effective as immersion
Expert Solution
Step 1

Language skills are the communication skills that help individuals to convey their ideas precisely and with clarity. It also helps individuals to communicate with others and express their thoughts and can also help in adapting to a new culture.

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