Many musicians and performers make a distinction between "good nervousness" and "bad nervousness". What do you think this distinction means and how does it apply to public speaking?
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Many musicians and performers make a distinction between "good nervousness" and "bad nervousness". What do you think this distinction means and how does it apply to public speaking?
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- You are the patient and enter a medical office. You notice a faint smell of urine and approach the reception desk where the receptionist is talking on the telephone. She never looks up and you wait at the desk for a few minutes, but finally give up and sit down. She keeps talking while chewing gum and you notice her blouse is low-cut. Discuss three (3) possible ways you could respond to her without seeming rude or embarrassing her (in your own words).How should this behavior be addressed? Who should address this employee?Discuss three (3) possible ways you could respond to her without seeming rude or embarrassing her (in your own words).How should this behavior be addressed? Who should address this employee?What are three techniques speakers can use to overcome fear and speak with confidence29) can be best described as the ability to manage emotions and interpersonal relationships. A) Emotional intelligence B) Emotional maturity C) Emotional contagion D) Emotional perception 30) Which of the following terms best describes the quality of recognizing one's emotions and how they affect others? A) Self-discipline B) Self-regulation C) Self-motivation D) Self-awareness 31) Which of the following terms best describes the ability to control emotions and maintain integrity? A) Self-motivation B) Self-awareness C) Self-regulation D) Self-actualization 32) Which of the following terms best describes the quality in people who strive to meet goals and improve themselves? Version 1 10
- Facework is such an intriguing topic. This specific technique like you said is used to control one's face and it is not as easy as it sounds. Do you believe by using this technique that it benefits the counters part of the so called conversation?Several government department employees who regularly meet unemployed citizens say they experience considerable stress. The problem, they claim, is that they try to act pleasant and sympathetic to their clients, but it is difficult to hide their true emotions when clients act rude and angry during visits to their office (Welfare department office). Based on your knowledge of surface and deep acting, describe what these government department employees might do to minimize their stress in this situation.What are the Emotion barriers in communication?
- Write a report analyzing the importance of effectively responding to others at the workplace. Furthermore, examine the use of verbal, nonverbal, and empathic messages during various scenarios while thoughtfully responding to colleagues and superiors. Evaluate the relevance of using each type of response at work.Is it more important to speak well, or to listen well? Explain why, and include two strategies or examples to support your response.Answer the following question to conclude your writing: How can having different perceptions affect your strategic communication with others? Mention several steps you can take to avoid misunderstandings, which may arise as a result of differences in perception.
- You have noticed that frequently employees are being slapped with insubordination and other offensive behavioural charges. These employees contend these charges are farcical, as they have never uttered a word to their managers and supervisors which they deem offensive. Explain to these individuals the purpose of non-verbal communication and describe with relevant examples four types of non-verbal communication.Explore how abusive language and non-verbal cues at the workplace can be explained using any four functions of nonverbal communication. You must illustrate your discussions with examples from the usage of computer-mediated communication (includes emails, text messages, social networking sites, chatrooms, etc.) at the workplace.What techniques can you use to generate conversations from different perspectives?