A travel agency is concerned with the accuracy and appearance of itineraries prepared for its clients. Defects can include errors in times, airlines, flight numbers, prices, car rental information, lodging, charge card numbers, and reservation numbers, as well as typographical errors. As the possible number of errors is nearly infinite, the agency measures the number of errors that do occur. The current process results in an average of two errors per itinerary. a. What are the two-sigma control limits for these defects? The UCL, equals and the LCL equals. (Enter your responses rounded to three decimal places. If your answer for LCL is negative, enter this value as 0.) b. A client scheduled a trip to Dallas. Her itinerary contained six errors. Interpret this information. OA. The number of defects is less then the lower control limit, so the process is not in control. OB. The number of defects is greater than the upper control limit, so the process is not in control. OC. The number of defects is within the control limits, so it is assumed that the process is not in control. OD. The number of defects is within the control limits, so it is assumed that the process is in control.

A travel agency is concerned with the accuracy and appearance of itineraries prepared for its clients. Defects can include errors in times, airlines, flight numbers, prices, car rental information, lodging, charge card numbers, and reservation numbers, as well as typographical errors. As the possible number of errors is nearly infinite, the agency measures the number of errors that do occur. The current process results in an average of two errors per itinerary. a. What are the two-sigma control limits for these defects? The UCL, equals and the LCL equals. (Enter your responses rounded to three decimal places. If your answer for LCL is negative, enter this value as 0.) b. A client scheduled a trip to Dallas. Her itinerary contained six errors. Interpret this information. OA. The number of defects is less then the lower control limit, so the process is not in control. OB. The number of defects is greater than the upper control limit, so the process is not in control. OC. The number of defects is within the control limits, so it is assumed that the process is not in control. OD. The number of defects is within the control limits, so it is assumed that the process is in control.

Practical Management Science

6th Edition

ISBN:9781337406659

Author:WINSTON, Wayne L.

Publisher:WINSTON, Wayne L.

Chapter2: Introduction To Spreadsheet Modeling

Section: Chapter Questions

Problem 20P: Julie James is opening a lemonade stand. She believes the fixed cost per week of running the stand...

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A travel agency is concerned with the accuracy and appearance of itineraries prepared for its clients. Defects can include errors in times, airlines, flight numbers, prices, car rental information, lodging, charge card numbers, and reservation numbers, as well as typographical errors. As the possible number of errors is nearly infinite, the agency measures the number of errors that do occur. The current process results in an average of five errors per itinerary. a. What are the two-sigma control limits for these defects? The UCLc equals _______________ and the LCLc equals ____________________ (Enter your responses rounded to three decimal places. If your answer for LCLc is negative, enter this value as 0.) b. A client scheduled a trip to Dallas. Her itinerary contained five errors. Interpret this information. A. The number of defects is within the control limits, so it is assumed that the process is not in control. B. The number of defects is within the…
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A travel agency is concerned with the accuracy and ap-pearance of itineraries prepared for its clients. Defects caninclude errors in times, airlines, flight numbers, prices, carrental information, lodging, charge card numbers, and res-ervation numbers, as well as typographical errors. As thepossible number of errors is nearly infinite, the agency mea-sures the number of errors that do occur. The current processresults in an average of three errors per itinerary.a. What are the two-sigma control limits for these defects?b. A client scheduled a trip to Dallas. Her itinerary containedsix errors. Interpret this information
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