A travel agency is concerned with the accuracy and ap-pearance of itineraries prepared for its clients. Defects caninclude errors in times, airlines, flight numbers, prices, carrental information, lodging, charge card numbers, and res-ervation numbers, as well as typographical errors. As thepossible number of errors is nearly infinite, the agency mea-sures the number of errors that do occur. The current processresults in an average of three errors per itinerary.a. What are the two-sigma control limits for these defects?b. A client scheduled a trip to Dallas. Her itinerary containedsix errors. Interpret this information
A travel agency is concerned with the accuracy and ap-pearance of itineraries prepared for its clients. Defects caninclude errors in times, airlines, flight numbers, prices, carrental information, lodging, charge card numbers, and res-ervation numbers, as well as typographical errors. As thepossible number of errors is nearly infinite, the agency mea-sures the number of errors that do occur. The current processresults in an average of three errors per itinerary.a. What are the two-sigma control limits for these defects?b. A client scheduled a trip to Dallas. Her itinerary containedsix errors. Interpret this information
Practical Management Science
6th Edition
ISBN:9781337406659
Author:WINSTON, Wayne L.
Publisher:WINSTON, Wayne L.
Chapter2: Introduction To Spreadsheet Modeling
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Problem 20P: Julie James is opening a lemonade stand. She believes the fixed cost per week of running the stand...
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A travel agency is concerned with the accuracy and ap-
pearance of itineraries prepared for its clients. Defects can
include errors in times, airlines, flight numbers, prices, car
rental information, lodging, charge card numbers, and res-
ervation numbers, as well as typographical errors. As the
possible number of errors is nearly infinite, the agency mea-
sures the number of errors that do occur. The current process
results in an average of three errors per itinerary.
a. What are the two-sigma control limits for these defects?
b. A client
six errors. Interpret this information
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