CHCLEG001_AE_CS2of3

System Analysis and Design Q1. Amazon has its own Customer Relationship Management system (CRM). a. Describe the organization and the information system? b. Develop a preliminary problem statement

An employee has fallen in the employee hallway leading to the main lobby which is made of concrete and has a sign on the opposite end saying wet floors. He has a broken arm as a result. What should the large hotel GM do?   Question 16 options:   a)  Report the incident via an email to department heads and via the call-in line to OSHA.   b)  Not report the incident to OSHA but record the incident immediately for the health inspector.   c)  Report the incident to Health and Human Services, as well as the U.S. Labor Department.   d)  Document the incident, report it to OSHA, and report it on a reporting sheet in the employee break room.

Q (2). Six Sigma Quality Tool:a) Stakeholder analysis is undertaken by the project leader of six sigma project in a define phase. Show that what does stakeholder analysis identify and why might it be useful?b) Process capability is the central tool in six sigma approach. Explain what is meant by process capability. Define the “Sigma Score” of a process. Draw a diagram showing a “5 sigma” process.

Subject: Risk Management 1. Why is there a need to establish a food safety management system in retail and service establishment? 2. What are the steps to follow in setting up a process approach to HACCP?

P&G chapter case study on connect chapter 9

During a time study, when should a rating be given? Why is this important?

Prepare an MRP   MRP CALCULATIONS Week No. 44 45 46 47 48 49 50 51 52 Gross Independent Requirements for AGBI1###           15 10 20 25 Projected On Hand                   Planned Order Receipt                   Planned Order Release                   Gross Independent Requirements for BGBI1###                   Projected On Hand                   Planned Order Receipt                   Planned Order Release                   Gross Independent Requirements for CGBI1###                   Projected On Hand                   Planned Order Receipt                   Planned Order Release                   Gross Independent Requirements for DGBI1###                   Projected On…

Q3: Resources  a. what is a business resource?  b. Where do business resources come from?

9.May I know the correct option?

Case StudySusan Parks is the part-owner and manager of Marathon Sports, an athletic equipment store that specializes inrunning shoes and accessories. The store employs about 10 people, most of whom are college students whowork part-time during the week and full-time on weekends. Marathon Sports is the only store of its kind in acollege town with a population of 125,000. The annual sales figures for the store have shown 15% growth eachyear.Susan has a lot invested in the store, and she works very hard to make sure the store continues to maintain itsreputation and pattern of growth. She works 50 hours a week at the store, where she wears many hats, includingthose of buyer, scheduler, trainer, planner, and salesperson. There is never a moment when Susan is not doingsomething. Rumor has it that she eats her lunch standing up.Employees’ reactions to Susan are strong and varied. Some people like her style, and others do not. Those wholike her style talk about how organized and efficient the…

Case StudySusan Parks is the part-owner and manager of Marathon Sports, an athletic equipment store that specializes inrunning shoes and accessories. The store employs about 10 people, most of whom are college students whowork part-time during the week and full-time on weekends. Marathon Sports is the only store of its kind in acollege town with a population of 125,000. The annual sales figures for the store have shown 15% growth eachyear.Susan has a lot invested in the store, and she works very hard to make sure the store continues to maintain itsreputation and pattern of growth. She works 50 hours a week at the store, where she wears many hats, includingthose of buyer, scheduler, trainer, planner, and salesperson. There is never a moment when Susan is not doingsomething. Rumor has it that she eats her lunch standing up.Employees’ reactions to Susan are strong and varied. Some people like her style, and others do not. Those wholike her style talk about how organized and efficient the…

Case StudySusan Parks is the part-owner and manager of Marathon Sports, an athletic equipment store that specializes inrunning shoes and accessories. The store employs about 10 people, most of whom are college students whowork part-time during the week and full-time on weekends. Marathon Sports is the only store of its kind in acollege town with a population of 125,000. The annual sales figures for the store have shown 15% growth eachyear.Susan has a lot invested in the store, and she works very hard to make sure the store continues to maintain itsreputation and pattern of growth. She works 50 hours a week at the store, where she wears many hats, includingthose of buyer, scheduler, trainer, planner, and salesperson. There is never a moment when Susan is not doingsomething. Rumor has it that she eats her lunch standing up.Employees’ reactions to Susan are strong and varied. Some people like her style, and others do not. Those wholike her style talk about how organized and efficient the…

Case StudySusan Parks is the part-owner and manager of Marathon Sports, an athletic equipment store that specializes inrunning shoes and accessories. The store employs about 10 people, most of whom are college students whowork part-time during the week and full-time on weekends. Marathon Sports is the only store of its kind in acollege town with a population of 125,000. The annual sales figures for the store have shown 15% growth eachyear.Susan has a lot invested in the store, and she works very hard to make sure the store continues to maintain itsreputation and pattern of growth. She works 50 hours a week at the store, where she wears many hats, includingthose of buyer, scheduler, trainer, planner, and salesperson. There is never a moment when Susan is not doingsomething. Rumor has it that she eats her lunch standing up.Employees’ reactions to Susan are strong and varied. Some people like her style, and others do not. Those wholike her style talk about how organized and efficient the…

Q4) What Is Project Quality Management? Write briefly about the five Cost Categories Related to Quality .Describe about Quality Assurance.

Q2. Jack and Jill arrived early for a meeting with a company’s Chief Security Officer (CSO). They were asked to wait in the meeting room of the company. While waiting, Jack saw the whiteboard has several company strategies. Jill found the minute of meeting document on the table near her seat, in the meeting room. a) What are TWO (2) human (company’s staff) mistakes as Security Weaknesses in the above situation? b) Give THREE (3) possible security threats that can happen in this situation?

QUESTION 4a. Explain any two process technologies for materials. b. Discuss any three factors that will help to determine the type of production processused. c. Distinguish between design capacity and effective capacity. Provide a briefexample. d. Why is the capacity decision important?

Case Study SMT’s Negotiation with IBM SMT and one other, much larger company were asked by IBM to bid on 80 more units of a particular computer product. The RFQ (request for quote) asked that the overall bid be broken down to show the hourly rate, the parts and materials component in the price, and any charges for subcontracted services. SMT quoted $1.62 million and supplied the cost breakdown as requested. The second company submitted only one total figure, $5 million, with no cost breakdown. The decision was made to negotiate with SMT. The IBM negotiating team included two purchasing managers and two cost engineers. One cost engineer had developed manufacturing cost estimates for every component, working from engineering drawings and cost-data books that he had built up from previous experience and that contained time factors, both setup and run times, for a large variety of operations. He estimated materials costs by working both from data supplied by the IBM corporate purchasing…

Case Study SMT’s Negotiation with IBM SMT and one other, much larger company were asked by IBM to bid on 80 more units of a particular computer product. The RFQ (request for quote) asked that the overall bid be broken down to show the hourly rate, the parts and materials component in the price, and any charges for subcontracted services. SMT quoted $1.62 million and supplied the cost breakdown as requested. The second company submitted only one total figure, $5 million, with no cost breakdown. The decision was made to negotiate with SMT. The IBM negotiating team included two purchasing managers and two cost engineers. One cost engineer had developed manufacturing cost estimates for every component, working from engineering drawings and cost-data books that he had built up from previous experience and that contained time factors, both setup and run times, for a large variety of operations. He estimated materials costs by working both from data supplied by the IBM corporate purchasing…

1) constuct a scatter diagram 2) Estimate fixed costs and variable costs

Understanding the project's map will help. considering product effect.

A luxury hotel has been receiving a lot of complaints from guests recently. The manager worries that if these complaints continue, the hotel will start to lose clients. Therefore, you have been hired as a consultant to correct the problem(s). A list and count of the major complaints by week for the last month is as follows: Week 1 Error on bill         10 Room not ready at check-in         8 Room service delivery late          3 Long line at check-out   10 Week 2 Error on bill         12 Noise in hallway                2 Long line at check-out   5 Room dirty           10 Week 3 Not enough towels in room         5 Error on bill         7 Room service delivery late          6 Not enough close-up parking      2 Week 4 Room dirty           7 Error on bill         9 Room not ready at check-in         10 Long line at check-in       9 You have decided to use a few of the “Tools of Quality” to present your finding to hotel management. Prepare a report to management that includes the…

The general manager called a meeting with the executive staff to address quality complaints received last quarter. The suggested new plan is designed to reiterate the hotel’s core values and service quality expectations to all the staff. Which of the following methods could best achieve this goal?   Question 16 options:   a)  Hire all new employees   b)  Provide hotel-wide service training   c)  Move employees to different departments   d)  Hire an outside contractor to motivate employees

Case Study 3: SWALLOW MARKETING CORPORATION Mr. Rudy Castelo was hired by Swallow Marketing Corporation as counter salesperson for San Fernando branch six months ago. His official working hours begins at 9:00 a.m. and ends at 5:00 p.m. from Monday to Friday. It is almost always that serves customers til 6:00 p.m.. He does not complain and he feels happy that his unit is performing. An evaluation of the number of units sold by Rudy’s unit indicated a 50 percent increase for the past six months. That period coincides with the period that Rudy had been working for the company. There were four salespersons in the branch who were able to sell 80 units of the company’s products during the six months prior to Rudy’s hiring. When Rudy came in, he sold 40 units and the other four duplicated their previous six months’ output. The four salespersons have been working for the company for over two years and each receives a monthly salary of Php 20,000.00. As a new recruit, Rudy’s salary is pegged at…

Question Number 6A small manufacturing company is expanding by its business by opening multiple branches across the country. Currently all the database is managed by individual employees on Microsoft Excel or sometimes using Microsoft Access. The company is considering updating to a central database management system comprising of several modules for maintaining their manufacturing, inventory, employees and accounting requirements. You are hired to develop a feasibility report as the first phase of the SDLC cycle including the recommendations on economic, operational, technical aspects of the on-going project.

PROBLEM-3) The Sales&Operations (S&OP) process is designed to produce a plan that all departmentswithin the organization, as well as suppliers to the organization, can work. The process is also sometimes referred toas sales, inventory, and operations planning (SIOP) to emphasize the important role that inventory can play as abuffer between sales planning and operations planning. The S&OP department of the XYZ company, that producesKLM products, estimates the sales over the next six years in thousands of packages will be as follows: Assume that each worker stays on the job for at least one year and XYZ currently has eight workers. XYZ estimatesthat they will have 600000 packages on hand at the end of the current year. Assume that, on average, eachworker is paid TL 60000 per year and is responsible for producing 80000 packages. Inventory costs have beenestimated to be 20 KRS per package per year, and shortages are not allowed. XYZ estimates that it costs TL 2500for each…

Ongoing Clients 75 Client Attrition Rate for MRR: 30% Avg MRR from New Business per Rep $     15,000 Average Deal Size (MRR) $     12,000 % of SQLs that Close 16% % MQLs that Become SQLs 9% # of Reps on Team 5 Avg Growth Deals per Rep per Month 2 Avg MQL per Month 600 Avg MRR from Growth Deals per Rep $     20,000   What is the NEW BUSINESS MRR Current Year $ per Rep?

23- ______________ refers to things an organization needs to perform the required tasks. a. Activities b. Processes c. Resources d. None of the options listed

FAA Case Questions1. What problems arise from the use of out-of-date technology?2. Why is the FAA relying on ancient hardware and software?3. Why will it take several years to convert to new hardware and software? What problems are the controllerslikely to encounter in the conversion process?4. What options are available to the FAA? Hint: Do some additional research.5. As a governmental agency, costs and funding are an important issue. Are there ways to minimize the issueswith cost?6. Write a report to management that describes the primary cause of the problems, a detailed plan to solve them,and show how the plan solves the problems and describe any other benefits it will provide.

Q: Model the following business process at a supplier. . After a supplier notifies a retailer of the approval of a purchase order, the supplier can receive an order confirmation, an order change, or an order cancelation from the retailer. It may happen that no response is received at all. If no response is received after 48 h, or if an order cancelation is received, the supplier will cancel the order. If an order confirmation is received within 48 h, the supplier will process the order normally. If an order change is received within 48 h, the supplier will update the order and ask again the retailer for confirmation. The retailer is allowed to change an order at most three times. Afterwards, the supplier will automatically cancel the order.