Your manager at Pick N Pay is considering implementing social CRM and is hoping to do some research to understand best practice in social CRM.· Explain the concept of social CRM· Explain the benefits of social CRM· Provide a detailed referenced example of a grocery store like Pick N Pay using social CRM to engage meaningfully with customers. Then, discuss how this grocery store benefitted by using social CRM. Suppliers play a vital role in Pick n Pay Cycad's supply chain and without their ongoing support, this retailer will not beable to maintain adequate stock levels, ensuring that its customers are provided with food and other merchandise thatare necessary to sustain a healthy living.These suppliers include farmers, food processors, transporters and merchandisers as well as businesses maintaining theequipment necessary to ensure compliance with health regulations and are all making it possible for the business to keepits doors open.

Pick n Pay Cycad, an unmistakable basic food item retailer, remains at the limit of executing a…

Your manager at Pick N Pay is considering implementing social CRM and is hoping to do some research to understand best practice in social CRM. · Explain the concept of social CRM · Explain the benefits of social CRM · Provide a detailed referenced example of a grocery store like Pick N Pay using social CRM to engage meaningfully with customers. Then, discuss how this grocery store benefitted by using social CRM.

Your manager at Pick N Pay is considering implementing social CRM and is hoping to do some research to understand best practice in social CRM. · Explain the concept of social CRM · Explain the benefits of social CRM · Provide a detailed referenced example of a grocery store like Pick N Pay using social CRM to engage meaningfully with customers. Then, discuss how this grocery store benefitted by using social CRM.

Understanding Business

12th Edition

ISBN:9781259929434

Author:William Nickels

Publisher:William Nickels

Chapter1: Taking Risks And Making Profits Within The Dynamic Business Environment

Section: Chapter Questions

Problem 1CE

See similar textbooks

Similar questions

Suppliers play a vital role in Pick n Pay Cycad’s supply chain and without their ongoing support, this retailer will not beable to maintain adequate stock levels, ensuring that its customers are provided with food and other merchandise that are necessary to sustain a healthy living.These suppliers include farmers, food processors, transporters and merchandisers as well as businesses maintaining the equipment necessary to ensure compliance with health regulations and are all making it possible for the business to keep its doors open. Discuss the basic concept of the supply chain, paying attention to the role players of the supply chain. Then, consider the supply chain of Pick’n Pay and with the aid of a suitably labelled diagram, discuss the role players of the supply chain of the company (You may select any product that Pick n Pay sells for this question).
List severalstrategic, tactical, andoperational responsibilities related to managingthe supply chain.
Can you explain fundamentals of risk and crisis management in reatiler's supply chains ?
Why can changes within a supply chain disrupt the normal flow of goods and serviceswithin a supply chain?
What is supply chain management and its 7 principles. Explain the basic components of supplychain.
What does it meab to be a good customer?why dies a buting firm want to be perceived by a supplier as a good customer?provide specific example of what a firm must do to be a good supply chain customer.
Describe the importance of supply chain management (SCM) in the retail business. Provide specific examples based on the two real-world situations you studied.
Read the statement below and answer ALL the questions that follow. Research shows that a short and basic structure serves as a platform for the food supply chain. Additionally, the businesses heavily integrate their processes with those of their raw material suppliers (backward integration), and they take seriously the coordination and integration of their cross-functional internal operations (internal integration). In addition, these businesses present themselves as having a reasonable level of customer integration (forward integration). https://www.researchgate.net/publication/289684472_Food Supply Chain Integration Learning from the Supply Chain Superpower You are managing supply chain activities at Shoprite
2) Present the role and importance of supply chain management
Mattress Wholesalers, Inc. is constantly trying to reduce inventory in its supply chain. Last year, cost of goods sold was $7 46 milion and inventory was $1 49 milion. This year, costs of goods sold is $8.59 million and inventory investment is $1.63 million a) What was its weeks of supply last year? weeks (round your response to two decimal places) b) What is its weeks of supply this year? weeks (round your response to two decimal placea) c) Is Mattress Wholesalers making progress in its inventory reduction effort? Since the number of weeks that cover the supply has V Mattress Wholesalers is making in its inventory-reduction effort negative progress no progress progress
How is the store manager a key link in the supply chain?
Explain what themain supply chain risksare and what businessescan do to minimize thoserisks.