You observe a vehicle registration department at your local township. Assume that allemployees are ready to work at 9 a.m. You arrive at 9 a.m. sharp and are the first customer. Is your time through the empty process longer or shorter than the flow time averaged across all customers that arrive over the course of the day?a. Longer than the average flow timeb. Shorter than the average flow time

Practical Management Science
6th Edition
ISBN:9781337406659
Author:WINSTON, Wayne L.
Publisher:WINSTON, Wayne L.
Chapter12: Queueing Models
Section12.5: Analytic Steady-state Queueing Models
Problem 9P
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You observe a vehicle registration department at your local township. Assume that all
employees are ready to work at 9 a.m. You arrive at 9 a.m. sharp and are the first customer. Is your time through the empty process longer or shorter than the flow time averaged across all customers that arrive over the course of the day?
a. Longer than the average flow time
b. Shorter than the average flow time

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ISBN:
9781337406659
Author:
WINSTON, Wayne L.
Publisher:
Cengage,