What are the advantages to electronic communication? What disadvantages are there? In the following example, how would you rank each phone call in terms of priority? Give the reasons behind your answer. Line 1: An angry patient is asking for his lab test results Line 2: A 35-year old woman is having some mild wheezing, itchy eyes and nasal congestion Line 3: Another physician is calling to have medical records for a patient sent over Line 4: An 70-year old man having chest pain would like to make an appointment Pretend you are a medical assistant who is sending a fax with a patient’s medical records. What information would you include in this request?

What are the advantages to electronic communication? What disadvantages are there? In the following example, how would you rank each phone call in terms of priority? Give the reasons behind your answer. Line 1: An angry patient is asking for his lab test results Line 2: A 35-year old woman is having some mild wheezing, itchy eyes and nasal congestion Line 3: Another physician is calling to have medical records for a patient sent over Line 4: An 70-year old man having chest pain would like to make an appointment Pretend you are a medical assistant who is sending a fax with a patient’s medical records. What information would you include in this request?