TO: All Staff FROM: Jake Ryan, Director, Product Development DATE: October 23, 2018 SUBJECT: Launch of Product XYZ Due to extensive customer feedback, and the results of current testing, I wanted to inform you that Product XYZ will be delayed from its original launch date of November 15th, until Q1 2019. We are confident that time for additional testing will serve to make XYZ more effective in fighting security breaches that customers are facing. For those customers that you believe will now consider a competitor's product, the marketing department is developing a promotional offering, which sales reps can share with their customers to help reduce those who will now go to our competitors. As disappointing as this news may be, we are confident in our employees, and know the additional time will serve this company well by creating a more successful product.
TO: All Staff
FROM: Jake Ryan, Director, Product Development
DATE: October 23, 2018
SUBJECT: Launch of Product XYZ
Due to extensive customer feedback, and the results of current testing, I wanted to inform you that Product XYZ will be delayed from its original launch date of November 15th, until Q1 2019.
We are confident that time for additional testing will serve to make XYZ more effective in fighting security breaches that customers are facing. For those customers that you believe will now consider a competitor's product, the marketing department is developing a promotional offering, which sales reps can share with their customers to help reduce those who will now go to our competitors.
As disappointing as this news may be, we are confident in our employees, and know the additional time will serve this company well by creating a more successful product.
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