The Hickory Company manufactures wooden desks. Manage- ment schedules overtime every weekend to reduce the backlog on the most popular models. The automatic routing machine is used to cut certain types of edges on the desktops. The fol- lowing orders need to be scheduled for the routing machine: The due dates reflect the need for the order to be at its next operation. a. Develop separate schedules by using the FCFS and EDD rules. Compare the schedules on the basis of average flow time and average past due hours. b. Comment on the performance of the two rules relative to these measures

Principles Of Marketing
17th Edition
ISBN:9780134492513
Author:Kotler, Philip, Armstrong, Gary (gary M.)
Publisher:Kotler, Philip, Armstrong, Gary (gary M.)
Chapter1: Marketing: Creating Customer Value And Engagement
Section: Chapter Questions
Problem 1.1DQ
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The Hickory Company manufactures wooden desks. Manage-
ment schedules overtime every weekend to reduce the backlog
on the most popular models. The automatic routing machine
is used to cut certain types of edges on the desktops. The fol-
lowing orders need to be scheduled for the routing machine:

The due dates reflect the need for the order to be at its next
operation.
a. Develop separate schedules by using the FCFS and EDD
rules. Compare the schedules on the basis of average flow
time and average past due hours.
b. Comment on the performance of the two rules relative to
these measures

Time Since
Order Arrived
Estimated
Machine
Time (hours)
Due Date
(hours from
now)
Order
(hours ago)
1
6
10
12
2
5
3
8
3
3
15
18
4
9
20
7
21
Transcribed Image Text:Time Since Order Arrived Estimated Machine Time (hours) Due Date (hours from now) Order (hours ago) 1 6 10 12 2 5 3 8 3 3 15 18 4 9 20 7 21
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