Answered: the food operations are conducted in a…

Practical Management Science

6th Edition

ISBN:9781337406659

Author:WINSTON, Wayne L.

Publisher:WINSTON, Wayne L.

Chapter4: Linear Programming Models

Section4.8: Data Envelopment Analysis (dea)

Problem 42P

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You manage the human resources department for a mid-sized retailer. Part of the operations consists of a call center with 100 employees spread over three shifts operating 24 hours a day, seven days a week. There is a main group with 20 people reporting to a shift supervisor on the main daytime shift from 8 a.m. to 4 p.m. There are regularly scheduled times for breaks and lunch. Recently senior management reported to you that they were concerned regarding tardiness of some employees. While the customer relationship management reports signal that there are no service issues, senior managers are concerned that they are overstaffed. You feel that the daytime shift is the most experienced group, and you do not want to lose some of the best employees through termination. You also do not have any budget money to use for incentive payments aimed at reducing tardiness. What ideas from operant conditioning, behavior modification, and social learning theory would you use to reduce the problems of…
Consider a law firm with 15 lawyers and 3 paralegals. The firm is struggling to keep up with the high demand for its services, particularly during the busy litigation seasons. It has been observed that the lawyers spend a significant amount of their time on administrative tasks that could potentially be handled by paralegals. After a careful study of the work distribution within the firm, it was determined that 35% of the activities carried out by the lawyers are administrative in nature. Given that each lawyer works 50 hours a week, please determine: (a) How many additional paralegals should the firm hire to handle the administrative tasks currently performed by the lawyers? (b) If the lawyers' time spent on administrative tasks is redirected to billable legal work, by what percentage could the firm potentially increase its billable hours?
SkyChefs, Inc., prepares in-flight meals for a number of major airlines. One of the company's products is grilled salmon with new potatoes and mixed vegetables. During the most recent week, the company prepared 4,000 of these meals using 960 direct labor- hours. The company paid its direct labor workers a total of $19,200 for this work, or $20.00 per hour. According to the standard cost card for this meal, it should require 0.25 direct labor-hours at a cost of $19.75 per hour. Required: 1. What is the standard labor-hours allowed (SH) to prepare 4,000 meals? 2. What is the standard labor cost allowed (SH x SR) to prepare 4,000 meals? 3. What is the labor spending variance? 4. What is the labor rate variance and the labor efficiency variance? (For requirements 3 and 4, indicate the effect of each variance by selecting "F" for favorable, "U" for unfavorable, and "None" for no effect (i.e., zero variance). Input all amounts as positive values. Do not round intermediate calculations.) 1.…
In a job shop, effective capacity is only 79 percent of design capacity, and actual output is 53 percent of effective output. What design capacity would be needed to achieve an actual output of 11 jobs per week? What is its effective capacity? a. The Design Capacity needed to achieve the required actual job outputs Blank 1 (round to whole number) b. The Effective Capacity needed to achieve the required actual job outputs = Blank 2 (round to whole number) Blank 1 Add your answer
[The following information applies to the questions displayed below.] The following are the car repair shop data: TETE Ticket No. Work Ticket No. Work Ticket No. Work 1 Lube & oil 11 Battery 21 Battery Tires 2 Lube & oil 12 Tires 22 3 Brakes 13 Brakes 23 Brakes 4 Lube & oil 14 Transmission 24 Transmission Lube & oil 15 Brakes 25 Brakes Tires 16 Battery 26 Lube & oil 7 Tires 17 Brakes 27 Lube & oil 8. Brakes 18 Tires 28 Lube & oil 9. Brakes 19 Tires 29 Tires 10 Lube & oil 20 Lube & oil 30 Lube & oil
The Holt Million Corporation’s plant manufactures two different products: X and Y. The plant has three different machines: A, B, and C. Each performs different tasks and can work on only one unit of material at a time. Details for each product are shown in the table below: Product X Y Demand Per Week 200 units 100 units Selling Price $150 $160 Machine Operation Required A, B, C B, B, C Operation Times in Minutes 20, 15, 15 15, 15, 15 Raw Materials Needed RM-1, RM-2 RM-2, RM-3 Raw Materials Costs RM-1 = $40/unit, RM-2 or RM-3 = $20/unit Each product uses raw materials with costs as shown in the above table where the processing times and the machine required for each operation are also shown. Each machine is available 4,800 minutes per week. There are no system foul-ups. Demand is deterministic (i. e., no uncertainty). Operating expenses, including labor (but excluding raw materials) total $12,000 per week. Assuming…
The Holt Million Corporation’s plant manufactures two different products: X and Y. The plant has three different machines: A, B, and C. Each performs different tasks and can work on only one unit of material at a time. Details for each product are shown in the table below: Product X Y Demand Per Week 200 units 100 units Selling Price $150 $160 Machine Operation Required A, B, C B, B, C Operation Times in Minutes 20, 15, 15 15, 15, 15 Raw Materials Needed RM-1, RM-2 RM-2, RM-3 Raw Materials Costs RM-1 = $40/unit, RM-2 or RM-3 = $20/unit Each product uses raw materials with costs as shown in the above table where the processing times and the machine required for each operation are also shown. Each machine is available 4,800 minutes per week. There are no system foul-ups. Demand is deterministic (i. e., no uncertainty). Operating expenses, including labor (but excluding raw materials) total $12,000 per week. Assuming…
Mazen has been an operations’ manager at XYZ company for the past 5 years. He holds many complex tasks and is required to stay connected and updated with information concerning the employees and the customers. Moreover, he is aware of the importance of consistently gathering, giving and receiving information.One day, he receives a financial report stating that sales for the past weekend have dropped about 10%. He assumes that this problem is caused by the recent increase in prices and doesn’t gather further information nor find alternatives to solve this problem. Mazen is being a: * 1 Problem avoider 2Problem solver 3 Problem seeker 4 Problem creator
Mazen has been an operations' manager at XYZ company for the past 5 years. He holds many complex tasks and is required to stay connected and updated with information concerning the employees and the customers. Moreover, he is aware of the importance of consistently gathering, giving and receiving information.One day, he receives a financial report stating that sales for the past weekend have dropped about 10%. He assumes that this problem is caused by the recent increase in prices and doesn't gather further information nor find alternatives to solve this problem. Mazen is being a: * Problem avoider Problem solver Problem seeker Problem creator
Mazen has been an operations' manager at XYZ company for the past 5 years. He holds many complex tasks and is required to stay connected and updated with information concerning the employees and the customers. Moreover, he is aware of the importance of consistently gathering, giving and receiving information.One day, he receives a financial report stating that sales for the past weekend have dropped about 10%. He assumes that this problem is caused by the recent increase in prices and doesn't gather further information nor find alternatives to solve this problem. Mazen is being a: Problem avoider Problem solver Problem seeker Problem creator Mazen, a manager at a mining firm, is good at handling crisis situations. He is spontaneous in problem solving, has a flexible approach and provides quick alternative courses of action. This type of problem-solving aporoach by Mazen shows that he is a(n) thinker.
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I submitted this question a couple days ago. However, I am still a little confused. Here was the original question: Collins Little Company has a staff of 4 employees, each working 8 hours per day at a rate of $20/hour. Their overhead expenses are $200/day. Collins processes and closes on 12 titles each day. They are considering purchasing a computerized title search system that will allow the processing of 20 titles per day. With the new system, they could cut their staff to 2 employees working the same hours at the same pay, but their overhead expenses would double to $400 per day. 1. Compute the labor productivity with the old system (in titles / hour). 2. Compute the labor productivity with the new system (in titles / hour). 3. Compute the multifactor productivity with the old system (in titles / dollar). 4. Compute the multifactor productivity with the new system (in titles / dollar). One of the answers is: Labor Productivity = 12/(4*8) Another is: Labor Productivity =…

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the food operations are conducted in a room used as a living or sleeping quarters true or false