Software upgrade times (in minutes) are being evaluated. Samples of five observations each have been taken, and the results are as listed. Using factors from Table 10.3, determine upper and lower control limits for mean and range charts, and decide if the process is in control. SAMPLE

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Chapter2: Introduction To Spreadsheet Modeling
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4. Software upgrade times (in minutes) are being evaluated. Samples of five observations each have
been taken, and the results are as listed. Using factors from Table 10.3, determine upper and lower
control limits for mean and range charts, and decide if the process is in control.
SAMPLE
1
2
3
4
6
79.2
80.5
79.6
78.9
80.5
79.7
78.8
78.7
79.6
79.4
79.6
80.6
80.0
81.0
80.4
79.7
80.4
80.5
78.4
80.4
80.3
79.4
80.8
80.0
81.0
80.1
80.8
80.6
78.8
81.1
Transcribed Image Text:4. Software upgrade times (in minutes) are being evaluated. Samples of five observations each have been taken, and the results are as listed. Using factors from Table 10.3, determine upper and lower control limits for mean and range charts, and decide if the process is in control. SAMPLE 1 2 3 4 6 79.2 80.5 79.6 78.9 80.5 79.7 78.8 78.7 79.6 79.4 79.6 80.6 80.0 81.0 80.4 79.7 80.4 80.5 78.4 80.4 80.3 79.4 80.8 80.0 81.0 80.1 80.8 80.6 78.8 81.1
7. The postmaster of a small western town receives a certain number of complaints each day about mail
delivery. Determine three-sigma control limits using the following data. Is the process in control?
DAY
1
2
3
4 5
6
7
8
9
10
11
12 13
14
Number of complaints
4
10
14
8.
9.
6.
12
13
7
6 4 2
10
Transcribed Image Text:7. The postmaster of a small western town receives a certain number of complaints each day about mail delivery. Determine three-sigma control limits using the following data. Is the process in control? DAY 1 2 3 4 5 6 7 8 9 10 11 12 13 14 Number of complaints 4 10 14 8. 9. 6. 12 13 7 6 4 2 10
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