Read the extract below and answer ALL the questions that follow: Online shopping attracted a great deal of attention from researchers over the past two decades. The advent of the Internet and other disruptive technologies has had a fundamental effect on how consumers buy goods and services today. People can now order groceries online to be delivered to their homes, but this is still a relatively new concept in the South African market. Consumers remain sceptical about this way of shopping. Many researchers have studied consumer behaviour of online shopping and the conceptual factors influencing their intention to purchase groceries online. However, the influence of personality traits on consumer willingness to adopt online grocery shopping is largely under researched, especially in South Africa. QUESTION 1 (25 Marks) The extract above briefly highlight the digital age that is upon us, and as such companies have to adjust to participate in the global and digital markets. Using relevant examples, critically discuss how companies should respond to the Internet and digital age that is upon us.

Economics Today and Tomorrow, Student Edition
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Author:McGraw-Hill
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Chapter11: Marketing And Distribution
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Read the extract below and answer ALL the questions that follow:
Online shopping attracted a great deal of attention from researchers over the past two decades. The advent of the Internet
and other disruptive technologies has had a fundamental effect on how consumers buy goods and services today. People
can now order groceries online to be delivered to their homes, but this is still a relatively new concept in the South African
market. Consumers remain sceptical about this way of shopping. Many researchers have studied consumer behaviour of
online shopping and the conceptual factors influencing their intention to purchase groceries online. However, the influence
of personality traits on consumer willingness to adopt online grocery shopping is largely under researched, especially in
South Africa.
QUESTION 1
(25 Marks)
The extract above briefly highlight the digital age that is upon us, and as such companies have to adjust to participate in
the global and digital markets. Using relevant examples, critically discuss how companies should respond to the Internet
and digital age that is upon us.
Transcribed Image Text:Read the extract below and answer ALL the questions that follow: Online shopping attracted a great deal of attention from researchers over the past two decades. The advent of the Internet and other disruptive technologies has had a fundamental effect on how consumers buy goods and services today. People can now order groceries online to be delivered to their homes, but this is still a relatively new concept in the South African market. Consumers remain sceptical about this way of shopping. Many researchers have studied consumer behaviour of online shopping and the conceptual factors influencing their intention to purchase groceries online. However, the influence of personality traits on consumer willingness to adopt online grocery shopping is largely under researched, especially in South Africa. QUESTION 1 (25 Marks) The extract above briefly highlight the digital age that is upon us, and as such companies have to adjust to participate in the global and digital markets. Using relevant examples, critically discuss how companies should respond to the Internet and digital age that is upon us.
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