Positively Rivet Inc. is a small machine shop that produces sheet metal products. It had one line dedicated to the manufacture of light-duty vent hood shells, but because of strong demand it recently added a second line. The new line makes use of higher-capacity automated equipment but consists of the same basic four processes as the old line. In addition, the new line makes use of one machine per workstation, while the old line has parallel machines at the workstations. The processes, along with their machine rates, number of machines per station, and average times for a lone job to go through a station (i.e., not including queue time), are given for each line in the following table: Process Old Line New Line Rate per Machine (parts/hour) # Machines per Station Time (minute) Rate per Machine (parts/hour) # Machines per Station Time (minute) Punching 15 4 4.0 120 1 0.50 Braking 12 4 5.0 120 1 0.50 Assembly 20 2 3.0 125 1 0.48 Finishing 50 1 1.2 125 1 0.48   Over the past 3 months, the old line has averaged 315 parts per day, where one day consists of one 8-hour shift, and has had an average WIP level of 400 parts. The new line has averaged 680 parts per 8-hour shift with an average WIP level of 350 parts. Management has been dissatisfied with the performance of the old line because it is achieving lower throughput with higher WIP than the new line. Your jobs to evaluate these two lines to the extent possible with the above data and identify potentially attractive improvement paths for each line by addressing the following questions. Compute bottleneck rate ( ), raw process time ( ), and critical WIP ( ) for both lines. Which line has the larger critical WIP? Explain why. b, Compare the performance of the two lines to the practical worst case. What can you conclude about the relative performance of the two lines compared to their underlying capacities? Is management correct in criticizing the old line for inefficiency? c, If you were the manager in charge of these lines, what option would you consider first to improve throughput of the old line? Of the new line?

Practical Management Science
6th Edition
ISBN:9781337406659
Author:WINSTON, Wayne L.
Publisher:WINSTON, Wayne L.
Chapter12: Queueing Models
Section: Chapter Questions
Problem 59P
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Positively Rivet Inc. is a small machine shop that produces sheet metal products. It had one line dedicated to the manufacture of light-duty vent hood shells, but because of strong demand it recently added a second line. The new line makes use of higher-capacity automated equipment but consists of the same basic four processes as the old line. In addition, the new line makes use of one machine per workstation, while the old line has parallel machines at the workstations. The processes, along with their machine rates, number of machines per station, and average times for a lone job to go through a station (i.e., not including queue time), are given for each line in the following table:

Process

Old Line

New Line

Rate per Machine

(parts/hour)

# Machines per Station

Time

(minute)

Rate per Machine

(parts/hour)

# Machines per Station

Time

(minute)

Punching

15

4

4.0

120

1

0.50

Braking

12

4

5.0

120

1

0.50

Assembly

20

2

3.0

125

1

0.48

Finishing

50

1

1.2

125

1

0.48

 

Over the past 3 months, the old line has averaged 315 parts per day, where one day consists of one 8-hour shift, and has had an average WIP level of 400 parts. The new line has averaged 680 parts per 8-hour shift with an average WIP level of 350 parts. Management has been dissatisfied with the performance of the old line because it is achieving lower throughput with higher WIP than the new line. Your jobs to evaluate these two lines to the extent possible with the above data and identify potentially attractive improvement paths for each line by addressing the following questions.

  1. Compute bottleneck rate ( ), raw process time ( ), and critical WIP ( ) for both lines. Which line has the larger critical WIP? Explain why.

b, Compare the performance of the two lines to the practical worst case. What can you conclude about the relative performance of the two lines compared to their underlying capacities? Is management correct in criticizing the old line for inefficiency?

c, If you were the manager in charge of these lines, what option would you consider first to improve throughput of the old line? Of the new line?

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ISBN:
9781337406659
Author:
WINSTON, Wayne L.
Publisher:
Cengage,