K Bir's Barbershop has two barbers available to out customer's hair. Both barbers provide roughly the same experience and skill, but one is just a little bit slower than the other. The process flow below shows that all customers go through steps B1 and 82 and then can be served at either of the two barbers at step 83. The process ends for all customers at step 84. The numbers in parentheses indicate the minutes it takes that activity to process a customer ( 82 () 83-a (12) 83-6 (10) 84 (15) a How long does it take the average customer to complete this process? minutes. (Enter your response r b. What single activity is the bottleneck for the entire process? c. How many customers can this process serve in an hour?customers per hour (Enter your response as an integer) e decimal place)

Practical Management Science
6th Edition
ISBN:9781337406659
Author:WINSTON, Wayne L.
Publisher:WINSTON, Wayne L.
Chapter4: Linear Programming Models
Section: Chapter Questions
Problem 111P
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K-
Bil's Barbershop has two barbers available to cut customer's hair. Both barbers provide roughly the same experience and skill, but one is just a little bit slower than the other. The process flow below shows
that all customers go through steps B1 and B2 and then can be served at either of the two barbers at step 83. The process ends for all customers at step B4. The numbers in parentheses indicate the
minutes it takes that activity to process a customer
81
(9)
82
(7)
83-a
(12)
83-b
(10)
84
(15)
✓ du
a. How long does it take the average customer to complete this process? minutes. (Enter your response rounded to one decimal place)
b. What single activity is the bottleneck for the entire process? B
c. How many customers can this process serve in an hour? customers per hour (Enter your response as an integer)
Transcribed Image Text:K- Bil's Barbershop has two barbers available to cut customer's hair. Both barbers provide roughly the same experience and skill, but one is just a little bit slower than the other. The process flow below shows that all customers go through steps B1 and B2 and then can be served at either of the two barbers at step 83. The process ends for all customers at step B4. The numbers in parentheses indicate the minutes it takes that activity to process a customer 81 (9) 82 (7) 83-a (12) 83-b (10) 84 (15) ✓ du a. How long does it take the average customer to complete this process? minutes. (Enter your response rounded to one decimal place) b. What single activity is the bottleneck for the entire process? B c. How many customers can this process serve in an hour? customers per hour (Enter your response as an integer)
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