It was another bright sunny Monday morning and as usual we had to meet to decide on our strategy for the week. After waiting for close to 30 minutes, Chairman Michael arrived in the Boardroom and apologized even before announcing his “goodie goo-goo morning” greeting. We all responded cheerfully as we were eager to have him lead the meeting. This time round, it was not the normal business. Usually, he would ask about our targets for the week and strategies for achieving them, as well as assessment of the potential risks and benefits. He informed us that the company’s Board expects new work design by considering the COVID-19 safety protocols so that inasmuch as we strive to keep safe, we do not lose focus of our company’s vision. Ghana recorded its first cases of COVID-19 in March 2020 and since then the business of government, corporate entities and other smaller businesses have been impacted significantly. Although there was a lockdown at a point and restriction of movement, some of these restrictions have been eased to allow for some economic activities to continue. Many corporate entities are still in business but with revised measures to ensure the safety of their staff against the COVID-19. Indeed, without people, businesses cannot survive! Despite the limited availability of resources to cater for adequate spacing and physical distancing (otherwise known as social distancing), it became prudent to allow a flexible work system that wouldenable some staff to work from home or on rotational basis. The Board has directed that training be organized for staff to help them position themselves better in the new work arrangements. According to the Board, “…our workers are so important to us and we must make them competent enough to handle their tasks whether working from the office or home”. The meeting was rather short, but the Human Resource Manager and his team were tasked with so much within limited time. When we eventually retired to our respective office spaces, we had to reflect deeply about new strategies for attaining the company’s vision in the face of a new work arrangement. Questions 1. With reference to specific aspects of the case above, describe four (4) managerial implications embedded in the above case study in defining management. 2. “Usually, he would ask about our targets for the week and strategies for achieving them, as well as assessment of the potential risks and benefits”. a. With reference to the statement, describe how this statement reflects any five (5) characteristics of management.  3. To what extent does this scenario highlight the complementarity of the art and science of management? (Refer to a statement in the case). 4. Quote three (3) specific statements that indicate that the management places priority on the most valuable asset of the company. 5. Describe any two (2) specific statements from the scenario that explicitly draw attention to efficiency of management. Choose the option that BEST answers the question and explain why that option answers the question. 6. The approach to enhance social distance requires an adjustment primarily in…. A. Planning B. Organising C. Directing D. Coordinating E. Control

Understanding Business
12th Edition
ISBN:9781259929434
Author:William Nickels
Publisher:William Nickels
Chapter1: Taking Risks And Making Profits Within The Dynamic Business Environment
Section: Chapter Questions
Problem 1CE
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Case Scenario
It was another bright sunny Monday morning and as usual we had to meet to decide on our strategy
for the week. After waiting for close to 30 minutes, Chairman Michael arrived in the Boardroom and
apologized even before announcing his “goodie goo-goo morning” greeting. We all responded
cheerfully as we were eager to have him lead the meeting.
This time round, it was not the normal business. Usually, he would ask about our targets for the week
and strategies for achieving them, as well as assessment of the potential risks and benefits. He
informed us that the company’s Board expects new work design by considering the COVID-19 safety
protocols so that inasmuch as we strive to keep safe, we do not lose focus of our company’s vision.
Ghana recorded its first cases of COVID-19 in March 2020 and since then the business of government,
corporate entities and other smaller businesses have been impacted significantly. Although there was
a lockdown at a point and restriction of movement, some of these restrictions have been eased to
allow for some economic activities to continue. Many corporate entities are still in business but with
revised measures to ensure the safety of their staff against the COVID-19. Indeed, without people,
businesses cannot survive!
Despite the limited availability of resources to cater for adequate spacing and physical distancing
(otherwise known as social distancing), it became prudent to allow a flexible work system that wouldenable some staff to work from home or on rotational basis. The Board has directed that training be
organized for staff to help them position themselves better in the new work arrangements. According
to the Board, “…our workers are so important to us and we must make them competent enough to
handle their tasks whether working from the office or home”.
The meeting was rather short, but the Human Resource Manager and his team were tasked with so
much within limited time. When we eventually retired to our respective office spaces, we had to
reflect deeply about new strategies for attaining the company’s vision in the face of a new work
arrangement.
Questions
1. With reference to specific aspects of the case above, describe four (4) managerial
implications embedded in the above case study in defining management.

2. “Usually, he would ask about our targets for the week and strategies for achieving them, as
well as assessment of the potential risks and benefits”.
a. With reference to the statement, describe how this statement reflects any five (5)
characteristics of management. 
3. To what extent does this scenario highlight the complementarity of the art and science of
management? (Refer to a statement in the case).

4. Quote three (3) specific statements that indicate that the management places priority on
the most valuable asset of the company.


5. Describe any two (2) specific statements from the scenario that explicitly draw attention to
efficiency of management.

Choose the option that BEST answers the question and explain why that option answers the
question.
6. The approach to enhance social distance requires an adjustment primarily in….
A. Planning
B. Organising
C. Directing
D. Coordinating
E. Control
Explain your answer……………….
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