For part 1 I selected marketing in the strategic manag

Purchasing and Supply Chain Management
6th Edition
ISBN:9781285869681
Author:Robert M. Monczka, Robert B. Handfield, Larry C. Giunipero, James L. Patterson
Publisher:Robert M. Monczka, Robert B. Handfield, Larry C. Giunipero, James L. Patterson
ChapterC: Cases
Section: Chapter Questions
Problem 3.8A
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For part 1 I selected marketing in the strategic manag

4:06
The MGMT Insurance Ltd. accepts payments on various insurance policies from
employees of businesses across the island. These businesses deduct payments from
employees' salaries and pay the insurance company a lump sum each month. This total
amount deducted is shown on each employee's payslip.
Deductions are due at the end of each month and each participating business submits one
payment for its employees to the insurance company via online payments through the
bank. However, if payments were received after 11:00 a.m., the bank does not process
them until the next business day. At the beginning of each month an administrative
assistant at MGMT Insurance Ltd. downloads the deductions for each company and
allocates payments to the various policies. These payments include the client's unique
number along with his/her relevant policy numbers and amounts due.
However, recently there has been some complaints that payments for some policies were
not being allocated correctly. Additionally, assume that one client experienced a problem
with insufficient deductions to cover his/her monthly premiums.
As a new manager with the company, you wish to check the systems and processes to
ensure that they are up-to-date and report your findings and possible recommendations at
the upcoming meeting.
NOTES
1. You have been placed in a group of 5 or 6 group-mates. You are required to share
with and critique information in the group.
2. This is an exercise where you get to experience and demonstrate several concepts in
gathering, analyzing and using information for management reporting.
1
3. You are now a manager in one of the departments of the company. Each of you will
select:
ONE Management Level that you will
represent (operational,
management/tactical or strategic). More than one person will have the same
level.
ONE department from the following list (Claims, Accounting, Human
Resources, Information Technology, Customer Service, Underwriting,
Marketing). A department can only be represented ONCE in the group.
Once you have chosen a persona, all contributions MUST be delivered from the
perspective of that persona.
REQUIRED
Management Reporting
You need to analyse the above business processes and discuss what could possibly cause
the troubles that the company is currently experiencing.
You are attending a number of routine meetings that are conducted online. The
meetings are organised in five partss to discuss a different part of the requirements.
Part 1 to Part 4 (a) are to be addressed by each manager, while Part 4(b) and Part 5,
must be submitted as a group.
Part 1: Introduce yourself by identifying your Management level and your
functional area.
For your first discussion post, state your management level and department you will
represent. Also explain TWO functions of your job as thev relate to the business. No two
2022.tle.courses.open.uwi.edu
Transcribed Image Text:4:06 The MGMT Insurance Ltd. accepts payments on various insurance policies from employees of businesses across the island. These businesses deduct payments from employees' salaries and pay the insurance company a lump sum each month. This total amount deducted is shown on each employee's payslip. Deductions are due at the end of each month and each participating business submits one payment for its employees to the insurance company via online payments through the bank. However, if payments were received after 11:00 a.m., the bank does not process them until the next business day. At the beginning of each month an administrative assistant at MGMT Insurance Ltd. downloads the deductions for each company and allocates payments to the various policies. These payments include the client's unique number along with his/her relevant policy numbers and amounts due. However, recently there has been some complaints that payments for some policies were not being allocated correctly. Additionally, assume that one client experienced a problem with insufficient deductions to cover his/her monthly premiums. As a new manager with the company, you wish to check the systems and processes to ensure that they are up-to-date and report your findings and possible recommendations at the upcoming meeting. NOTES 1. You have been placed in a group of 5 or 6 group-mates. You are required to share with and critique information in the group. 2. This is an exercise where you get to experience and demonstrate several concepts in gathering, analyzing and using information for management reporting. 1 3. You are now a manager in one of the departments of the company. Each of you will select: ONE Management Level that you will represent (operational, management/tactical or strategic). More than one person will have the same level. ONE department from the following list (Claims, Accounting, Human Resources, Information Technology, Customer Service, Underwriting, Marketing). A department can only be represented ONCE in the group. Once you have chosen a persona, all contributions MUST be delivered from the perspective of that persona. REQUIRED Management Reporting You need to analyse the above business processes and discuss what could possibly cause the troubles that the company is currently experiencing. You are attending a number of routine meetings that are conducted online. The meetings are organised in five partss to discuss a different part of the requirements. Part 1 to Part 4 (a) are to be addressed by each manager, while Part 4(b) and Part 5, must be submitted as a group. Part 1: Introduce yourself by identifying your Management level and your functional area. For your first discussion post, state your management level and department you will represent. Also explain TWO functions of your job as thev relate to the business. No two 2022.tle.courses.open.uwi.edu
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