For each scenario, discuss the following: - What is the issue (there may be more than 1)? • Who are the parties affected? • List and explain 2 alternatives for handling each situation o Discuss 2 pros and 2 cons for each alternative

Understanding Management (MindTap Course List)
10th Edition
ISBN:9781305502215
Author:Richard L. Daft, Dorothy Marcic
Publisher:Richard L. Daft, Dorothy Marcic
Chapter15: Managing Quality And Performance
Section: Chapter Questions
Problem 1GL: Create a Group Control System Step 1 Form into groups of three to five students. Each group will...
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Your Task
For each scenario, discuss the following:
- What is the issue (there may be more than 1)?
- Who are the parties affected?
- List and explain 2 alternatives for handling each situation o Discuss 2 pros and 2 cons for each
alternative
- What is your conclusion? Discuss the best way to handle each situation - use reasoning to
justify your decision
Situation
You are the owner of a small craft store. When doing the scheduling, you put Judi on the Friday
shift. On Tuesday, Judi comes to you and says that she cannot work. You remind Judi that she
needs to tell you the days she is unavailable at least one week in advance. You insist that she
work on Friday. At 7:00 a.m. on Friday, Judi calls in sick. You must take Judi's shift-giving up
your only day off. When making deliveries for the store, you see Judi eating lunch on Friday in a
local restaurant.
Transcribed Image Text:Your Task For each scenario, discuss the following: - What is the issue (there may be more than 1)? - Who are the parties affected? - List and explain 2 alternatives for handling each situation o Discuss 2 pros and 2 cons for each alternative - What is your conclusion? Discuss the best way to handle each situation - use reasoning to justify your decision Situation You are the owner of a small craft store. When doing the scheduling, you put Judi on the Friday shift. On Tuesday, Judi comes to you and says that she cannot work. You remind Judi that she needs to tell you the days she is unavailable at least one week in advance. You insist that she work on Friday. At 7:00 a.m. on Friday, Judi calls in sick. You must take Judi's shift-giving up your only day off. When making deliveries for the store, you see Judi eating lunch on Friday in a local restaurant.
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