Answered: Firas is the head registrar at Oman…

Practical Management Science

6th Edition

ISBN:9781337406659

Author:WINSTON, Wayne L.

Publisher:WINSTON, Wayne L.

Chapter2: Introduction To Spreadsheet Modeling

Section: Chapter Questions

Problem 20P: Julie James is opening a lemonade stand. She believes the fixed cost per week of running the stand...

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29.

Firas is the head registrar at Oman Business College. Part of his job is responding to routine requests from applicants and students. For his positive replies, it is best for Firas to: *

A.Not to use an audience-centered approach in order to embed any negative information.

B.Apply the three-step writing process: plan, design, write.

C.Approach the situation calmly to avoid writing anything that might be interpreted as defamation.

D.Start with the main idea, provide necessary details and explanation, finish with a polite and respectful close.

E.Follow the AIDA model for his routine and positive replies.

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