receives
Draw a data flow diagram (Context Diagram, Diagram 0) to represent the following scenario:
A cable TV operator receives an emailed repair request from a customer. A repair analyst reviews the request and determines
the type of repair needed by accessing a repair codes file. The analyst files the updated repair request and forwards a copy
to a technician. The technician completes the repair and forwards the order to the quality control department. A quality
control analyst tests the customer’s system to verify that the problem has been resolved. The quality control analyst updates
the repair order file and sends one copy of the repair order the customer to indicate that the order has been completed, and
a second copy to the Oregon Cable Commission.
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