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Develop a strategy map of a Medical Home using the attached template.

Develop a strategy map of a Medical Home using the attached template.

Practical Management Science
Practical Management Science
6th Edition
ISBN:9781337406659
Author:WINSTON, Wayne L.
Publisher:WINSTON, Wayne L.
Chapter2: Introduction To Spreadsheet Modeling
Section: Chapter Questions
Problem 20P: Julie James is opening a lemonade stand. She believes the fixed cost per week of running the stand...
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Develop a strategy map of a Medical Home using the attached template.

https://www.pcpcc.org/about/medical-home#:~:text=The%20medical%20home%20is%20best,focused%20on%20quality%20and%20safety

 

https://www.ahrq.gov/ncepcr/research/care-coordination/pcmh/define.html

 

 

Finance Customers Business Processes Learning and Growth Improve marketing and customer service General Strategy Map Improved Financial Results Provide employees with skills, tools, and motivation Improve Operations Add some valet parking
Transcribed Image Text:Finance Customers Business Processes Learning and Growth Improve marketing and customer service General Strategy Map Improved Financial Results Provide employees with skills, tools, and motivation Improve Operations Add some valet parking
Finance Customers Business Processes Learning and Growth General Healthcare Department Strategy Map Increase net revenue of department: Goal > 10% Measure patient satisfaction: Goal > 90%s Implement a customer service training program: Goal scores > 90% Institute a "fast-track" admissions program: Goal admissions > 30% Increase profitability: Goal = 3% Execute a contract for medical group: Goal = admissions increase by 100/month Reduce cost/unit using Six Sigma: Goal $115/unit Learn Six Sigma: Goal 90% pass rate
Transcribed Image Text:Finance Customers Business Processes Learning and Growth General Healthcare Department Strategy Map Increase net revenue of department: Goal > 10% Measure patient satisfaction: Goal > 90%s Implement a customer service training program: Goal scores > 90% Institute a "fast-track" admissions program: Goal admissions > 30% Increase profitability: Goal = 3% Execute a contract for medical group: Goal = admissions increase by 100/month Reduce cost/unit using Six Sigma: Goal $115/unit Learn Six Sigma: Goal 90% pass rate
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