Design specifications require that a key dimension on a product measure 100 plus minus 10 units. A process being considered for producing this product has a standard deviation of 5 units. (a) What can you say (quantitatively) regarding the process capability? (b) Suppose the process average shifts to 102. Calculate the new process capability. (c) What can you say about the process after the shift? Approximately what percentage of the items produced will be defective?

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Design specifications require that a key dimension on a product measure 100 plus
minus 10 units. A process being considered for producing this product has a standard
deviation of 5 units.
(a) What can you say (quantitatively) regarding the process capability?
(b) Suppose the process average shifts to 102. Calculate the new process capability.
(c) What can you say about the process after the shift? Approximately what
percentage of the items produced will be defective?

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