Consumers reports provided overall customer satisfaction scores for AT&T, Sprint, T-Mobile, and Verizon cell phone services in major metropolitan areas throughout the United States. The rating for each service reflects the overall customer satisfaction considering variety of factors such as cost, connectivity problems, dropped calls, static interference, and customer support. A satisfaction scale from 0 to 100 was used with 0 indicating completely dissatisfied and 100 indicating completely satisfied. The ratings for the four cell phone services is 20 metropolitan areas are as shown. Show steps in Excel please. Only Do D and E a Consider T-Mobile first. What is the median rating? b. Develop a five-number summary for T-Mobile service. c Are there outliers for T-Mobile? Explain d Repeat parts b and c for the other three cell phone services. e Show the box plots for the four cell phone services on one graph. Discuss what a comparison of the box plats tells about the four services. Which service did Consumer Reports recommend as being best in terms of overall customer satisfaction? City AT&T Sprint T-Mobile Verizon Atlanta 70 66 71 79 Boston 69 64 74 76 Chicago 71 65 70 77 Dallas 75 65 74 78 Denver 71 67 73 77 Detroit 73 65 77 79 Jacksonville 73 64 75 81 Las Vegas 72 68 74 81 Los Angeles 66 65 68 78 Miami 68 69 73 80 Minneapolis 68 66 75 77 Philadelphia 72 66 71 78 Phoenix 68 66 76 81 San Antonio 75 65 75 80 San Diego 69 68 72 79 San Francisco 66 69 73 75 Seattle 68 67 74 77 St. Louis 74 66 74 79 Tampa 73 63 73 79 Washington 72 68 71 76
Consumers reports provided overall customer satisfaction scores for AT&T, Sprint, T-Mobile, and Verizon cell phone services in major metropolitan areas throughout the United States. The rating for each service reflects the overall customer satisfaction considering variety of factors such as cost, connectivity problems, dropped calls, static interference, and customer support. A satisfaction scale from 0 to 100 was used with 0 indicating completely dissatisfied and 100 indicating completely satisfied. The ratings for the four cell phone services is 20 metropolitan areas are as shown. Show steps in Excel please. Only Do D and E a Consider T-Mobile first. What is the median rating? b. Develop a five-number summary for T-Mobile service. c Are there outliers for T-Mobile? Explain d Repeat parts b and c for the other three cell phone services. e Show the box plots for the four cell phone services on one graph. Discuss what a comparison of the box plats tells about the four services. Which service did Consumer Reports recommend as being best in terms of overall customer satisfaction? City AT&T Sprint T-Mobile Verizon Atlanta 70 66 71 79 Boston 69 64 74 76 Chicago 71 65 70 77 Dallas 75 65 74 78 Denver 71 67 73 77 Detroit 73 65 77 79 Jacksonville 73 64 75 81 Las Vegas 72 68 74 81 Los Angeles 66 65 68 78 Miami 68 69 73 80 Minneapolis 68 66 75 77 Philadelphia 72 66 71 78 Phoenix 68 66 76 81 San Antonio 75 65 75 80 San Diego 69 68 72 79 San Francisco 66 69 73 75 Seattle 68 67 74 77 St. Louis 74 66 74 79 Tampa 73 63 73 79 Washington 72 68 71 76
Glencoe Algebra 1, Student Edition, 9780079039897, 0079039898, 2018
18th Edition
ISBN:9780079039897
Author:Carter
Publisher:Carter
Chapter1: Expressions And Functions
Section1.5: Descriptive Modeling And Accuracy
Problem 11PPS
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Consumers reports provided overall customer satisfaction scores for AT&T, Sprint, T-Mobile, and Verizon cell phone services in major metropolitan areas throughout the United States. The rating for each service reflects the overall customer satisfaction considering variety of factors such as cost, connectivity problems, dropped calls, static interference, and customer support. A satisfaction scale from 0 to 100 was used with 0 indicating completely dissatisfied and 100 indicating completely satisfied. The ratings for the four cell phone services is 20 metropolitan areas are as shown. Show steps in Excel please. Only Do D and E
a | Consider T-Mobile first. What is the |
b. | Develop a five-number summary for T-Mobile service. |
c | Are there outliers for T-Mobile? Explain |
d | Repeat parts b and c for the other three cell phone services. |
e | Show the box plots for the four cell phone services on one graph. Discuss what a comparison of the box plats tells about the four services. Which service did Consumer Reports recommend as being best in terms of overall customer satisfaction? |
City | AT&T | Sprint | T-Mobile | Verizon |
Atlanta | 70 | 66 | 71 | 79 |
Boston | 69 | 64 | 74 | 76 |
Chicago | 71 | 65 | 70 | 77 |
Dallas | 75 | 65 | 74 | 78 |
Denver | 71 | 67 | 73 | 77 |
Detroit | 73 | 65 | 77 | 79 |
Jacksonville | 73 | 64 | 75 | 81 |
Las Vegas | 72 | 68 | 74 | 81 |
Los Angeles | 66 | 65 | 68 | 78 |
Miami | 68 | 69 | 73 | 80 |
Minneapolis | 68 | 66 | 75 | 77 |
Philadelphia | 72 | 66 | 71 | 78 |
Phoenix | 68 | 66 | 76 | 81 |
San Antonio | 75 | 65 | 75 | 80 |
San Diego | 69 | 68 | 72 | 79 |
San Francisco | 66 | 69 | 73 | 75 |
Seattle | 68 | 67 | 74 | 77 |
St. Louis | 74 | 66 | 74 | 79 |
Tampa | 73 | 63 | 73 | 79 |
Washington | 72 | 68 | 71 | 76 |
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