Consider the process of reserving a bus ticket over the phone and write a step by step use case description/ elaboration of the case study given below: When a customer calls the Agent on the phone, they are asked about the Arrival date and time, and the Destination city. The agent then informs the customer about the available route timings. The customer then selects the appropriate route timings and number of seats he wants to reserve. The agent confirms if seats are available, then asks the customer for his name and phone number. Finally, the agent informs to the customer about successful reservation.
Consider the process of reserving a bus ticket over the phone and write a step by step use case description/ elaboration of the case study given below: When a customer calls the Agent on the phone, they are asked about the Arrival date and time, and the Destination city. The agent then informs the customer about the available route timings. The customer then selects the appropriate route timings and number of seats he wants to reserve. The agent confirms if seats are available, then asks the customer for his name and phone number. Finally, the agent informs to the customer about successful reservation.
Database System Concepts
7th Edition
ISBN:9780078022159
Author:Abraham Silberschatz Professor, Henry F. Korth, S. Sudarshan
Publisher:Abraham Silberschatz Professor, Henry F. Korth, S. Sudarshan
Chapter1: Introduction
Section: Chapter Questions
Problem 1PE
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Consider the process of reserving a bus ticket over the phone and write a step by step use case description/ elaboration of the case study given below: When a customer calls the Agent on the phone, they are asked about the Arrival date and time, and the Destination city. The agent then informs the customer about the available route timings. The customer then selects the appropriate route timings and number of seats he wants to reserve. The agent confirms if seats are available, then asks the customer for his name and phone number. Finally, the agent informs to the customer about successful reservation.
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