The warehouse management system (WMS) of RoyaTech'sDelaware Valley warehouse tracks service level at thewarehouse. A service level failure at the warehouse is an eventwhere a customer's order could not be shipped out in full bythe promised shipping time.RoyalTech's ordering system prevents customers from placingorders on products that are not in-stock at the warehouse.Therefore, we can make the statement that "the WMS isguaranteed to show 100% service level at the warehouse."Choose the most appropriate statement in response:O True, because orders will be placed only for products that areavailable.O False, because service level can never be 100%.O False, because resource constraint or human error may delay theshipping even though inventory is available in the system.O False, because WMS calculations are faulty.

The supply chain is the system of resources, technologies, processes, and employees that help to…

Choose the most appropriate statement in response: O True, because orders will be placed only for products that are available. O False, because service level can never be 100%. False, because resource constraint or human error may delay the shipping even though inventory is available in the system. O False, because WMS calculations are faulty.

Choose the most appropriate statement in response: O True, because orders will be placed only for products that are available. O False, because service level can never be 100%. False, because resource constraint or human error may delay the shipping even though inventory is available in the system. O False, because WMS calculations are faulty.

Purchasing and Supply Chain Management

6th Edition

ISBN:9781285869681

Author:Robert M. Monczka, Robert B. Handfield, Larry C. Giunipero, James L. Patterson

Publisher:Robert M. Monczka, Robert B. Handfield, Larry C. Giunipero, James L. Patterson

ChapterC: Cases

Section: Chapter Questions

Problem 5.1SC: Scenario 3 Ben Gibson, the purchasing manager at Coastal Products, was reviewing purchasing...

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Scenario 3 Ben Gibson, the purchasing manager at Coastal Products, was reviewing purchasing expenditures for packaging materials with Jeff Joyner. Ben was particularly disturbed about the amount spent on corrugated boxes purchased from Southeastern Corrugated. Ben said, I dont like the salesman from that company. He comes around here acting like he owns the place. He loves to tell us about his fancy car, house, and vacations. It seems to me he must be making too much money off of us! Jeff responded that he heard Southeastern Corrugated was going to ask for a price increase to cover the rising costs of raw material paper stock. Jeff further stated that Southeastern would probably ask for more than what was justified simply from rising paper stock costs. After the meeting, Ben decided he had heard enough. After all, he prided himself on being a results-oriented manager. There was no way he was going to allow that salesman to keep taking advantage of Coastal Products. Ben called Jeff and told him it was time to rebid the corrugated contract before Southeastern came in with a price increase request. Who did Jeff know that might be interested in the business? Jeff replied he had several companies in mind to include in the bidding process. These companies would surely come in at a lower price, partly because they used lower-grade boxes that would probably work well enough in Coastal Products process. Jeff also explained that these suppliers were not serious contenders for the business. Their purpose was to create competition with the bids. Ben told Jeff to make sure that Southeastern was well aware that these new suppliers were bidding on the contract. He also said to make sure the suppliers knew that price was going to be the determining factor in this quote, because he considered corrugated boxes to be a standard industry item. Is Ben Gibson acting legally? Is he acting ethically? Why or why not?
Scenario 3 Ben Gibson, the purchasing manager at Coastal Products, was reviewing purchasing expenditures for packaging materials with Jeff Joyner. Ben was particularly disturbed about the amount spent on corrugated boxes purchased from Southeastern Corrugated. Ben said, I dont like the salesman from that company. He comes around here acting like he owns the place. He loves to tell us about his fancy car, house, and vacations. It seems to me he must be making too much money off of us! Jeff responded that he heard Southeastern Corrugated was going to ask for a price increase to cover the rising costs of raw material paper stock. Jeff further stated that Southeastern would probably ask for more than what was justified simply from rising paper stock costs. After the meeting, Ben decided he had heard enough. After all, he prided himself on being a results-oriented manager. There was no way he was going to allow that salesman to keep taking advantage of Coastal Products. Ben called Jeff and told him it was time to rebid the corrugated contract before Southeastern came in with a price increase request. Who did Jeff know that might be interested in the business? Jeff replied he had several companies in mind to include in the bidding process. These companies would surely come in at a lower price, partly because they used lower-grade boxes that would probably work well enough in Coastal Products process. Jeff also explained that these suppliers were not serious contenders for the business. Their purpose was to create competition with the bids. Ben told Jeff to make sure that Southeastern was well aware that these new suppliers were bidding on the contract. He also said to make sure the suppliers knew that price was going to be the determining factor in this quote, because he considered corrugated boxes to be a standard industry item. As the Marketing Manager for Southeastern Corrugated, what would you do upon receiving the request for quotation from Coastal Products?
You have been asked to help a manufacturing firm that produces a variety of specialty components for local auto speed shops. The firm orders a number of components from suppliers, but the one they have asked you to analyze is special welding rod. Historical data suggests daily consumption of these rods can be modeled by a normal distribution with a mean and standard deviation of 42.3 and 5.1 bolts per day, respectively. The rods come in boxes of 5 rods/box, and the supplier will only ship in box quantities. It takes 2 days to receive an order from the supplier. You may assume that the daily demands are independent and identically distributed, and that inventory position is always known (i.e., continuous review). 1. The current policy is the order thirty boxes from the supplier when inventory position reaches ten boxes. What is the long run fraction of stock outs associated with the current strategy? 2. Assume the cost to place an order is $5 and holding is estimated to be…
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As mentioned in the chapter, some analysts predict barcodes maybe replaced by a wireless technology called radio-frequency identification (RFID). RFID is a system of installing tags containing tinycomputer chips on, say, supermarket items. These chips automatically radio the location of the item to a computer network whereinventory data is stored, letting store managers know not onlywhere the item is at all times but also when and where it was madeand its color and size. Proponents believe RFID cuts costs and simplifies inventory tracking and reordering. It may also allow marketersto respond quickly to shifts in demand, avoid under- and overstocking, and reduce spoilage by automatically removing outdated perishables from the shelves. Privacy advocates, however, think thechips provide too much product-preference information that mightbe identified with individual consumers. In the meantime, Walmartrequires its major suppliers to use the new technology on productsstocked by the giant…
You are working in a food manufacturing company assigned to the Production Department. You have observed that some of the raw materials in the Warehouse are not properly utilized by the production team. These raw materials are perishable and have short shelves life. The unutilized raw materials were due to the excessive inventory purchase by the company as it failed to plan its production activity. This has also increased the spending of the company, decreasing the company's profit. As the controller, what are the actions you may implement to control the situation?
Retailers Warehouse (RW) is an independent supplier of household items to department stores. RW attempts to stock enough items for a 98 percent service probability. A stainless steel knife set is one item it stocks. Demand (2,400 sets per year) is relatively stable over the entire year. Whenever new stock is ordered, a buyer must assure that numbers are correct for stock on hand and then phone in a new order. The total cost involved to place an order is about $5. RW i gures that holding inventory in stock and paying for interest on borrowed capital, insurance, and so on, add up to about $4 holding cost per unit per year.Analysis of the past data shows that the standard deviation of demand from retailers is about four units per day for a 365-day year. Lead time to get the order is seven days.a. What is the economic order quantity?b. What is the reorder point?
Retailers Warehouse (RW) is an independent supplier of household items to department stores. RW attempts to stock enough items for a 98 percent service probability. A stainless steel knife set is one item it stocks. Demand (2,400 sets per year) is relatively stable over the entire year. Whenever a new stock is ordered, a buyer must ensure that numbers are correct for stock on-hand and then phone in a new order. The total cost involved to place an order is about $5. RW figures that holding inventory in stock and paying for interest on borrowed capital, insurance, and so on, add up to about $4 holding cost per unit per year. Analysis of the past data shows that the standard deviation of demand from retailers is about four units per day for a 365-day year. The lead time to get the order in seven days.a. What is the economic order quantity?b. What is the reorder point?
Consider the supply chain involved when a customer orders a product at Souq.com website as a retailer where the website directly sends the order to the customers. What is the cycle that will be deleted from cycle View representation for this scenario? Manufacturing cycle Procurement cycle Replenishment cycle Customer order cycle
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Retailers Warehouse (RW) is an independent supplier of household items to department stores. RW attempts to stock enough items for a 98 percent service probability. A stainless steel knife set is one item it stocks. Demand (2,400 sets per year) is relatively stable over the entire year. Whenever new stock is ordered, a buyer must ensure that numbers are correct for stock on-hand and then phone in a new order. The total cost involved to place an order is about $5. RW figures that holding inventory in stock and paying for interest on borrowed capital, insurance, and so on, add up to about $4 holding cost per unit per year. Analysis of the past data shows that the standard deviation of demand from retailers is about four units per day for a 365-day year. Lead time to get the order is seven days. What is the economic order quantity? Note: Round your answer to the nearest whole number. What is the reorder point? Note: Use Excel's NORM.S.INV() function to find the z value. Round z…
Retailers Warehouse (RW) is an independent supplier of household items todepartment stores. RW attempts to stock enough items for a 98 percent serviceprobability.A stainless steel knife set is one item it stocks. Demand (2,400 sets peryear) is relatively stable over the entire year. Whenever new stock isordered, a buyer must assure that numbers are correct for stock on handand then phone in a new order. The total cost involved to place an order isabout $5. RW figures that holding inventory in stock and paying forinterest on borrowed capital, insurance, and so on adds up to about $4holding cost per unit per year.Analysis of the past data shows that the standard deviation of demandfrom retailers is about four units per day for a 365-day year. Lead time toget the order is seven days.a. What is the economic order quantity?b. What is the reorder point?