"Bengal Tours" is a city center travel agency that specializes in tours and vacations in Canada. The agency regularly employs permanent 25 employees. During the spring and summer, the agency employs an additional 20-25 temporary staff, mostly pensioners and students. The agency is considering purchasing the right to use the software system "Tourplanex", which supports the planning with flight and vacation site vacancies and price information. If purchased, the software will become the main working tool for the agency staff. 1. Discuss the importance of the training usability and operational usability tests to be performed by the agency before it purchases "Tourplanex".

Database System Concepts
7th Edition
ISBN:9780078022159
Author:Abraham Silberschatz Professor, Henry F. Korth, S. Sudarshan
Publisher:Abraham Silberschatz Professor, Henry F. Korth, S. Sudarshan
Chapter1: Introduction
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"Bengal Tours" is a city center travel agency that specializes in tours and vacations in
Canada. The agency regularly employs permanent 25 employees. During the spring
and summer, the agency employs an additional 20-25 temporary staff, mostly
pensioners and students. The agency is considering purchasing the right to use the
software system "Tourplanex", which supports the planning with flight and vacation site
vacancies and price information. If purchased, the software will become the main
working tool for the agency staff.
1. Discuss the importance of the training usability and operational usability tests to
be performed by the agency before it purchases "Tourplanex".
Transcribed Image Text:"Bengal Tours" is a city center travel agency that specializes in tours and vacations in Canada. The agency regularly employs permanent 25 employees. During the spring and summer, the agency employs an additional 20-25 temporary staff, mostly pensioners and students. The agency is considering purchasing the right to use the software system "Tourplanex", which supports the planning with flight and vacation site vacancies and price information. If purchased, the software will become the main working tool for the agency staff. 1. Discuss the importance of the training usability and operational usability tests to be performed by the agency before it purchases "Tourplanex".
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