Assume a company incurs $192,000 in customer service salaries. The employees in the Customer Service Department spend their time performing four activities as follows: 40% of their time is spent in Problem Resolution, 25% of their time is spent in New Account Setup, 20% of their time is spent in Payment Processing, and 15% is spent in Other activities. In the company's activity-based costing system, how much of the customer service salaries would be allocated to the New Account Setup activity? A) $76,800 B) $38,400 C) $124,800 D) $48,000

Assume a company incurs $192,000 in customer service salaries. The employees in the Customer Service Department spend their time performing four activities as follows: 40% of their time is spent in Problem Resolution, 25% of their time is spent in New Account Setup, 20% of their time is spent in Payment Processing, and 15% is spent in Other activities. In the company's activity-based costing system, how much of the customer service salaries would be allocated to the New Account Setup activity? A) $76,800 B) $38,400 C) $124,800 D) $48,000

Cornerstones of Cost Management (Cornerstones Series)

4th Edition

ISBN:9781305970663

Author:Don R. Hansen, Maryanne M. Mowen

Publisher:Don R. Hansen, Maryanne M. Mowen

Chapter12: Activity-based Management

Section: Chapter Questions

Problem 8E: Thayne Company has 30 clerks that work in its Accounts Payable Department. A study revealed the...

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