As soon as a large city in the United States realized that more than 70% of its information technology personnel would be able to retire within three years, they set in place a strategy to begin bringing in fresh information technology employees and matching them with the more experienced veterans. It was essential for them to have organizational IT expertise since their information technology systems had been nearly entirely created in-house over a 20-year period, and such talents could not be acquired on the open market. Is this a sign that another aspect of crisis management and contingency planning needs to be addressed? Is there a strategy or document where this problem should have been addressed previously?
As soon as a large city in the United States realized that more than 70% of its information technology personnel would be able to retire within three years, they set in place a strategy to begin bringing in fresh information technology employees and matching them with the more experienced veterans. It was essential for them to have organizational IT expertise since their
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