As many critical communication events are planned (eg, client reviews, project reviews, peer reviews), why is there still a need for unplanned communication events (e.g., request for clarification, request for change, issue resolution)?

As many critical communication events are planned (eg, client reviews, project reviews, peer reviews), why is there still a need for unplanned communication events (e.g., request for clarification, request for change, issue resolution)?

Information Technology Project Management

9th Edition

ISBN:9781337101356

Author:Kathy Schwalbe

Publisher:Kathy Schwalbe

Chapter5: Project Scope Management

Section: Chapter Questions

Problem 3QQ

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Concept explainers

System Management Strategies

The administration of the Information Technology (IT) system in a business network or a data center is known as system management. A good system management plan makes it easier to deliver IT as a service and allows staff to react rapidly to changing business needs and system activity. Every business environment needs a change for the organization to constantly grow. These changes will require constant changes to business strategies for the organization to be successful.

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As many critical communication events are planned (eg, client reviews, project reviews, peer
reviews), why is there still a need for unplanned communication events (e.g., request for
clarification, request for change, issue resolution)?

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